A post-campaign review is the key to future success, and "Coupon Redemption/Usage Record" is THE tool to help you progress. Enjoy a clear data overview and report to make the best adjustments for future campaigns!

📍View coupon records

Go to SHOPLINE Admin > [Promotions & Reward] > [Promotions / Free Shipping / Bundle Promotions]. Find the campaign you want to view and click Redemption/Usage Record.

🧐 Data for reference

1. Overview: An overview of "Redemption times" and "Usage times" is displayed at the top of the page. You can easily track the usage status of your coupons.

2. Redemption Record: The "Redemption Record" tab lists the customers who have redeemed the coupon. You can also view the coupon code, redemption time, and redemption status here.

3. Usage Record: The "Usage Record" tab lists the orders completed using the coupon. You can also view the order number, date, and order status.

4. External Usage Record: The "External Usage Record" tab lists the coupon usage records from external systems or Smart OMO, including the usage date and coupon code.

在促銷檔期結束後，復盤活動成效才能使下次更進步；SHOPLINE 推出「優惠券領取／使用紀錄」，為您彙整最精準、明確的數據總覽，不僅一鍵即可呈現在眼前，還支援匯出報表哦！

📍 如何查看優惠券紀錄？

前往 SHOPLINE 後台「促銷及分潤 > 滿額滿件優惠／免運費／任選優惠」，找到您想查看的活動，點選「領取／使用紀錄」。

🧐 有哪些數據可以參考？

1. 數據總覽：頁面最上方顯示「領取次數／使用次數」總覽，爲您統計優惠券的領取／使用數據。

2. 領取紀錄：顯示已領取此優惠券的顧客名單、優惠代碼、領取時間及使用狀態。

3. 使用紀錄：顯示使用此優惠券完成下單的訂單資訊，包含訂單號碼、訂單日期、訂單狀態等。

4. 外部使用紀錄：即透過外部系統或 Smart OMO 使用優惠券的紀錄，顯示該優惠券使用日期和代碼。

Want to boost sales without overselling? Merchants using the "Advanced Pre-Order" Module or "All-in-one OMO" Plan can set the "Preorder Limit" for all products! Manage restocking flexibly and accept orders even with negative inventories!

𝐒𝐭𝐞𝐩 ☝️ Enable Preorder Limit

Go to SHOPLINE Admin > [Products & Categories] > [Products], and click Edit or Add. Products with/without variations have respective routes to enable the feature.

• Without Variation: Go to [Quantity & Pricing] and enable the "Preorder Feature".
• With Variation: Go to [Variations] and enable the "Preorder Feature".

𝐒𝐭𝐞𝐩 ✌️ Feature customization

You can choose unlimited supply or limited supply for the preorder limit. Please note the Online Store available inventory = Online Store inventory + Preorder limit quantity (Max negative inventory)

• Without Variation: Enter the preorder upper limit for the option "The preorder product is NOT available for an unlimited supply".
• With Variation: Go to "Variant List" > "Preorder Limit" and enter the upper limits.

🚨 Remarks

• The feature is only available for HK merchants using the "Advanced Pre-Order" Module or "All-in-one OMO" plan subscribed on / after Apr 2024.
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• Once the feature is enabled, the system will automatically make the following adjustments:

預購產品暢銷卻擔心超賣？現在加購「進階預購功能」模組或訂閱「OMO 全方位電商」以上方案，即可為商品設定「預購上限」，輕鬆管控商品正、負庫存，缺貨也能安心接單！

𝐒𝐭𝐞𝐩 ☝️ 開啟「預購功能」：

前往網店後台 > 商品及分類 > 商品 > 編輯 / 增加，分為無商品規格 / 有商品規格兩種開啟路徑。

• 無商品規格：點選「數量和價格 > 預購功能」。
• 有商品規格：點選「商品規格 > 預購功能」。

𝐒𝐭𝐞𝐩 ✌️ 設定「預購上限」：

分為預購商品可無限供貨 / 預購商品不可無限供貨，網店庫存 + 預購上限（負數庫存最大值） = 網店可銷售數量。

• 無商品規格：於「預購商品不可無限供貨」旁的空格輸入預購上限。
• 有商品規格：於「款式列表 > 預購上限」輸入各款式的預購上限。

🚨 注意事項

• 此功能僅支援擁有「進階預購功能」模組，或 2024/4 月後訂閱「OMO 全方位電商」及其以上方案的香港店家。
• 啟用此功能時，系統將自動進行以下調整：

"Accept Orders When Out of Stock" unlocks negative inventory and allows customers to place orders when product inventory is ≤0. Let's manage restocking more accurately. 💪🏻

📍 How to set up?

Step 1. Go to Admin > [Products & Categories] > [Products]. Click Edit on the right of the product.

Step 2. Go to the Quantity and Pricing tab and enable the feature in the "Quantity" section.

If the product has multiple variations, go to the Variations tab and enable the feature in the "Available Stock" section.

Step 3. Click Update to save. ✅

🛍️ How to filter out-of-stock products?

Go to [Inventory Management] > [Inventory]. Fill in the "Available Stock ≤" field with 0 and click Apply. The system will filter out the out-of-stock products, making restocking super convenient!

🔔 Remarks

• When the feature is on, the low inventory reminder will not show, and the checkout process will remain unchanged.
• We recommend using Inventory Out-of-Stock Reminders alongside this feature for optimal order management efficiency.

開啟「缺貨時可接單」功能，在商品庫存 ≤0 時，顧客仍可以下單購物！庫存將繼續扣減至負數，而您也可以更精準的管理商品進貨量 💪🏻

📍 如何設定

Step 1：前往「商品及分類 > 商品」，點選商品右方「編輯」按鈕。

Step 2：至「數量和價格」頁面，在「數量」區塊開啟功能；若商品有多規格，至「商品規格」頁面，在「可接單庫存」區塊開啟功能。

Step 3：點選「更新」儲存設定 ✅

🛍️ 如何快速篩選缺貨商品

前往「庫存管理 > 庫存」，在「可接單庫存 ≤」欄位填寫 0，系統將自動篩選出缺貨商品，補貨超方便！

🔔 注意事項

• 此功能開啟時，將不會在前台顯示低庫存提示，顧客結帳流程與一般商品無異。
• 建議搭配「商品缺貨提醒報表」使用，才能在接下缺貨訂單時，有效處理進貨與訂單調配。

SHOPLINE has improved the operation process for Facebook Group sales, providing seamless operation to make your sales more efficient 💖

✨ Improvement 1: Simplified Process

Customers do not need authorization. They simply need to comment with the product (event) keywords in Facebook Group Live or Social Post Selling to add products to their cart or participate in the event. Simpler process to boost customers' willingness to purchase 🛒

🎯 Improvement 2: Break the Limit

1. Customers can now receive event winning messages for Group Live and Social Post Selling through private messages, even if they haven't messaged the Page within the last 24 hours.
2. Supports sending welcome messages for Group Live and out-of-stock notifications for Group Live and Social Post Selling through private messages.

📍 Remarks

• In the Comment Management page for Group Live and Social Post Selling, messages can only be sent to customers who have messaged the Page within the last 7 days.
• The livestream admin will not display the following comment on the Facebook Page livestream:
  1. Event messages (e.g., event start/end messages).
  2. Product recommendation messages.
  3. Comments sent from the message box in the livestream backstage.
  4. Comments sent via the Facebook Page (the one starting the livestream) in the livestream.

私域流量當道，社團經營不可少！SHOPLINE 積極優化社團銷售相關功能，操作更加得心應手 💖

✨ 優化一：簡化流程

顧客無需授權，只要於社團直播/貼文留言商品（活動）關鍵字，即可將商品加入購物車、參與活動！精簡流程，有效提升顧客購物慾 🛒

🎯 優化二：突破限制

1. 即便顧客 24 小時內未曾私訊過粉專，也能收到社團直播活動、貼文抽獎的中獎私訊！
2. 支援以私訊形式傳送社團直播歡迎訊息、直播/貼文銷售無庫存訊息！

📍 注意事項

• 在社團直播/貼文銷售留言管理頁面，您只能向 ７ 天內曾私訊過粉專的顧客傳送訊息。
• 後台社團直播間將不顯示直播中粉專的留言：
  1. 活動訊息：例如活動開始、活動結束的系統訊息
  2. 商品推薦訊息
  3. 從後台直播間留言區自行傳送的訊息
  4. 以開播粉專的身份，從 Facebook 直播間留言區傳送的訊息

Ready to tap into the group buying trend? You can find everything you need with SHOPLINE's "One-Page Store" feature. Seamlessly collaborate with internet celebrities and partners to maximize the group buying opportunity 🤩

🚩 Step 1

In the SHOPLINE Admin, go to [Online Store Design] > [One-Page Store], and click "Add Store".

🚩 Step 2

Set up the Store Name, Sales Period, Commission Settings, and SEO Settings. Then, click "Save".

🚩 Step 3

You will be directed to SHOP Builder to set up products and edit page layout.

📣 Remarks

• This feature only supports Hong Kong / Taiwan merchants that use SHOP Builder.

• Merchants with the "KOL Group Buying" and "Advance Store Management Tools" modules can create up to 1,000 One-Page Stores. Merchants without the modules can create up to 10 One-Page Stores.
  ​
• If you switch your theme template to a theme other than Ultra Chic, Kingsman, Varm, or Philia, your One-Page Store will be unavailable for displaying and editing content.
  ​
• This feature does not support: Product set, Fast Checkout, and Buy Online, Pick Up In-store.

團購商機正夯，你上車了嗎❓SHOPLINE 全新「獨立分潤賣場」功能，結合團購所需的必要工具，無縫銜接您與網紅藝人、團媽夥伴的合作，打造超 Carry 的完善平台，輕鬆搶攻團購市場 🤩

🚩 開團第 1 步：

前往 SHOPLINE 商店後台「網店設計 > 獨立分潤賣場」，點選「新增賣場」。

🚩 開團第 2 步：

完成「賣場名稱、銷售時間、分潤設定、SEO 設定」四項欄位設定，並點選「儲存」。

🚩 開團第 3 步：

系統跳轉至 SHOP Builder 後，即可開始設定「商品與賣場樣式」，打造您的獨立分潤賣場。

📣 注意事項

• 僅支援「台灣 / 香港」使用 SHOP Builder 新版頁面編輯器的店家。

• 擁有「網紅團購模組 / 進階商店與訂單管理模組」的店家，最多支援建立 1,000 個獨立分潤賣場；沒有上述模組的店家，支援建立 10 個獨立分潤賣場。
  ​
• 若您切換成 Ultra Chic、Kingsman、Varm、Philia 上述四種以外的店面版型，獨立分潤賣場將無法顯示及編輯賣場內容。
  ​
• 此功能暫不支援：組合商品、快速結帳、線上買門市取。