🛎 Important Notice 🛎 New Facebook Group Integration – Former Method Discontinued ⏱

Following recent updates from Facebook, SHOPLINE has removed the Facebook Group integration from [Channel Integration] > [Facebook]. For future integrations, please use the Group post link to connect to the livestream and Social Post Selling feature. 🧚

🧑‍💻 How to connect to Group Live?

First, complete the livestream setup and start the livestream on Facebook Group. Then, return to Admin and click "Connect to Group Live".

1. Select the Facebook Page that starts the Group Live.
2. Paste the link to the Group Live post and ensure all prerequisites are met.
3. Click "Connect" to complete.

Upon completion, customers can comment product keywords to add products to the cart.

🛒 How to connect to Social Post Selling?

Complete the setup for Social Post Selling, scroll down to the Connect post section, and click "Connect post".

1. Select a Facebook Page.
2. Paste the link to the Group post and ensure all prerequisites are met. (Note: The Group post should be posted by the Facebook Page selected in Step 1).
3. Click "Connect" to complete.

Upon completion, customers can comment product keywords to add products to the cart.

📍 Remarks

• Private groups are not supported.
• After the Facebook update on April 22, 2024, Social Post Selling created before this date may become invalid.