Good news! FPS now supports online refunds by merchants via the admin. No need for offline back-and-forths! Say hi to faster operations and better shopping experiences powered by SHOPLINE 😎
🚀 Publishing FPS
Merchants with SHOPLINE Payments can go to [Settings] > [Payment Settings], and click "Add". Select FPS as the payment method and publish at once!
For more details, please refer to:
Add Payment Method | SHOPLINE Payments (HK)
🔔 Haven't got SHOPLINE Payments, the ultimate one-stop payment service?
Go to [Settings] > [Payment Settings] and apply NOW! Activate FPS, Apple Pay, WeChat Pay, and more payment methods. Boost your checkout conversions substantially!
🚀 2 steps for online refund
Step 1
Go to Admin > [Order Management] > [Orders] and enter to order to be refunded.
Step 2
Find the "Payment details" section and click "Refund" to initiate a refund 💰
📣 Remarks
升級快訊!轉數快(FPS)即刻支援店家於後台線上退款,無需再線下與顧客聯絡退款事宜,流程更快更便利!店家的營運效率、顧客的購物體驗,由 SHOPLINE 為您把關 😎
🚀 上架轉數快
已有 SHOPLINE Payments 的店家請前往「設定 > 付款設定」,點按「新增」即可選擇轉數快付款方式,輕鬆上架!
詳細操作方法請參考:
新增付款方法|SHOPLINE Payments (香港)
🔔 還沒有 SHOPLINE Payments 一站式金流服務?請盡快前往「設定 > 付款設定」申請開通,即可支援 FPS、Apple Pay、WeChat Pay,還有更多便利的付款方式,大幅增進結帳轉換率!
🚀 兩步驟線上退款
步驟一
於「後台 > 訂單管理 > 訂單」點入待退款的訂單。
步驟二
找到「付款資料」區塊,點按「線上退款」,即可發起退款 💰
📣 注意事項
To protect your store against the ever-changing cyberattacks, SHOPLINE introduces the Security Center, giving you access to check your security status any time, anywhere!
👨⚕️ Steps for cybersecurity check
🚥 Cybersecurity status
There are three cybersecurity statuses: weak, moderate, and strong.
The system evaluates your cybersecurity status based on the following four categories. A check mark indicates completion.
🏅 SHOPLINE cybersecurity qualification
SHOPLINE has obtained multiple cybersecurity qualifications and has enabled multiple cybersecurity protection specifications, ensuring the benefits of merchants and customers.
為維護商店資訊安全,應對日新月異的網路攻擊與威脅,SHOPLINE 推出「安全中心」功能,讓您可以隨時隨地進行自主資安健檢,高效防駭每一刻!
👨⚕️ 免費資安健檢路徑
🚥 資安狀態說明
商店資安狀態共有薄弱、尚可、穩健三種層級。
系統以四大資安設定細項作為判斷依據,打勾圖示即已完成:
🏅 SHOPLINE 資安認證
已獲得多種資訊安全資格認證,並預設啟用多項資安保護規範,保障商店/顧客權益、與您並肩防駭。
Blog now supports the "Related Products" feature! You can seamlessly insert one or more products at the end of your articles, increasing customer dwell time and order rates 💫
⚙️ How to Set It Up
Step 1. Go to [Online Store Design] > [Blog] and add a new article or edit an existing one.
Step 2. In the "Related Products" section, select up to 8 products.
Step 3. Once added, you can adjust the order or delete products as needed 📝
🚦 Remarks
部落格支援「相關商品」功能,您可以在文末靈活導購,置入單個或多個商品,提高顧客的停留時間和下單機會 💫
⚙️ 設定步驟
Step 1:前往「網店設計 > 部落格」,新增文章或編輯既有文章。
Step 2:在「相關商品」區塊選擇最多 8 件商品。
Step 3:新增成功後,您可以調整排序或刪除商品重新選擇 📝
🚦 注意事項
SHOPLINE system security upgraded! "Google Authenticator 2FA" is now enabled for adding staff members to better protect your store from cyberattacks!
1️⃣ Staff members & security settings
Go to [Settings] > [Permission & Security]. Click the "Add" button.
2️⃣ Two-factor Authentication
Enter the 6-digit verification code and complete the Google Authenticator 2FA.
3️⃣ Add staff member
Once completed, you can enter a new email address to add a new staff member for you store.
🚧 Remarks
SHOPLINE 系統防護機制即刻升級!將先前推出的「Google Authenticator 雙重驗證」應用於新增管理員操作,與您共同守護資安、加強防駭。
1️⃣ 管理員及安全設定
前往商店後台「設定 > 管理員及安全設定」,點選「增加」。
2️⃣ 兩步驟驗證
輸入 6 位數驗證碼,完成 Google Authenticator 兩步驟驗證。
3️⃣ 新增管理員
完成驗證後,即可憑電郵地址為商店新增管理員。
🚧 注意事項
為進一步強化商店安全,並有效防範潛在風險,即日起「顧客姓名欄位」停止支援輸入部分特殊符號 📣 為您打造更安全及穩定的商店營運環境。
📝 錯誤提示
當輸入內容不合規時,將出現錯誤提示「姓名格式錯誤,內容包含系統不支援的符號」,請嘗試移除特殊符號後再試一次。
📌 注意事項
Security upgraded! To better protect your store and prevent potential risks, special symbols can no longer be used in the "Username" field 📣 Enhance safety and stability for your store.
📝 Error message
If the input does not meet the required format, an error message "Invalid name: The input contains unsupported symbols" will appear. Please remove special symbols and submit again.
📌 Remarks