To handle differences between regular and leap years, SHOPLINE now adjusts birthday credit sending for members born on February 29:

• Send on the birthday date
  If selected, credits for members born on February 29 are sent early on February 28 in regular years.

• Send on the 1st of the birthday month
  If selected, credits for members born on February 29 are sent on February 1, leap year or not.

Each member can receive birthday credits only once a year. If you modify the birthday credit sending date:

• From "Birthday date" → "1st of birthday month"
  The system calculates based on the last redemption date + 12 months (adjusted for time zone). The resulting month must be on or before the current month.

• From "1st of birthday month" → "Birthday date"
  The system calculates based on the last redemption date + 12 months (adjusted for time zone). The resulting date must be on or before the current date.

為因應平年、閏年天數差異，SHOPLINE 針對 2/29 日進行生日購物金發送邏輯優化：

• 於「生日當天」發送
  若您選擇此設定項，遇平年時，系統將於 2/28 提早發送購物金予 2/29 生日的會員。
  ​
• 於「生日當月 1 日」發送
  若您選擇此設定項，無論平／潤年，系統皆於 2/1 發送購物金予 2/29 生日的會員。

系統限制每位會員一年僅可領取一次生日購物金，若您變更生日購物金發送日：

• 由「當天」變更至「當月 1 日」
  系統判斷依據為上次領取時間 + 12 個月（轉換時區後再加），計算出來的月份需 ≤ 現在月份。

• 由「當月 1 日」變更至「當天」
  系統判斷依據為上次領取時間 + 12 個月（轉換時區後再加），計算出來的日期需 ≤ 當天日期。

To reduce your order management costs, SHOPLINE Broadcast Center introduces the "Order Broadcast" feature. This update enables you to efficiently send bulk messages to selected orders, ensuring fast and accurate customer communication!

📍 Step 1. Create a new order broadcast message from either Broadcast Center or Message Center.

• Go to SHOPLINE Admin > [Customer Management] > [Broadcast Center].

• Go to SHOPLINE Admin > [Social Commerce] > [Message Center].

📍 Step 2. After selecting the orders, click the "More Actions" drop-down menu and select Create Order Broadcast Message.

You can use the search or filter features to select multiple orders or all orders across pages.

📍 Step 3. Confirm the Broadcast message information and fill in the Message content, then click Save to send the broadcast message.

• Broadcast message title (required): For internal management only. Up to 30 characters.
• Message content (required): The content you want to broadcast to customers. Up to 1000 characters.
• Image (optional): Supports uploading one image within 5 MB in JPG, JPEG, and PNG formats.

⚠️ Remarks

• Sending order broadcast messages does not require authorization from customers. However, please make sure the message is order-related rather than promotional to avoid any regulatory violations.
• For information on the related fees incurred from sending messages, please refer to
  ​Short Message Service (SMS) Pricing.

為協助您降低訂單管理成本，SHOPLINE 廣播中心推出「訂單廣播」功能，針對目標訂單批量發送訊息，能快速、準確地與顧客溝通！

📍 𝙎𝙩𝙚𝙥 𝙊𝙣𝙚. 透過廣播中心／訊息中心兩種路徑，前往新增訂單訊息廣播。

• 商店後台 > 顧客管理 > 廣播中心

• 商店後台 > 社交電商 > 訊息中心

📍 𝙎𝙩𝙚𝙥 𝙏𝙬𝙤. 選擇目標訂單後，點選「更多動作 > 新增訂單訊息廣播」。

您可以使用搜尋／篩選功能，批量勾選或跨頁全選目標訂單。

📍 𝙎𝙩𝙚𝙥 𝙏𝙝𝙧𝙚𝙚. 確認廣播資訊並填寫訊息內容，完成即可「儲存」發送。

• 廣播名稱（必填）：
  僅作為後台管理使用，字數上限 30 字。
• 訊息內容（必填）：
  即本次發送給顧客的訊息內容，字數上限 1000 字。
• 圖片（選填）：
  支援上傳 1 張格式為 JPG／JPEG／PNG 且大小不超過 5 MB 的圖片。

⚠️ 注意事項

• 訂單訊息廣播無需顧客訂閱授權，請務必確認訊息內容非行銷資訊，避免違反法規。
• 發送簡訊將產生相應費用，詳請參考：簡訊服務費用。

To make multilingual websites more search engine-friendly, the "Language in URL for SEO" feature will officially launch on 12 January 2026, helping you optimize your store URLs 🥳

💡 Feature overview

When customers switch languages, the "Language in URL for SEO" automatically adds the corresponding language path to the URL, creating a clearer URL structure.

This helps search engines accurately identify different language versions of your store, building SEO value and improving search rankings!

🦋 URL example

• Store URL
  https://example.shoplineapp.com/
• Language switch (before)
  https://example.shoplineapp.com/?locale=en
• Language switch (after)
  https://example.shoplineapp.com/en/

🚨 Remarks

• This feature does not affect your existing SEO or page loading speed.
• Original URLs remain valid and accessible. The new URL structure is applied only when customers switch languages on your site.

為了讓多語系網站更有利於搜尋引擎辨識（SEO），「網址語言代碼」功能將於 2026 年 1 月 12 日全面上線，幫助您最佳化商店網址 🥳

💡 功能介紹

當顧客切換語言時，「網址語言代碼」會自動在網址中加入對應的語系路徑，讓網址結構更清晰。

有助搜尋引擎辨識商店不同的語言版本，累積 SEO 成效，提升搜尋排名！

🦋 網址範例說明

• 商店網址
  https://example.shoplineapp.com/
• 「網址語言代碼」上線前切換語系
  https://example.shoplineapp.com/?locale=en
• 「網址語言代碼」上線後切換語系
  https://example.shoplineapp.com/en/

🚨 注意事項

• 此功能不影響店家現有 SEO 及頁面加載速度。
• 原網址依舊有效，可以正常瀏覽；只有在顧客進入網站後切換語系時，才會套用新的網址結構。

Are you up to speed with the latest SmartPush x Meta update? In addition to "Lead Ads", you can now sync segments to "Custom Audiences" to boost targeting precision and campaign performance ⚡️

⚙️ Step 1

In the SmartPush Admin, go to [Apps] > [Integrations]. Click Authorize in the Meta Ads list.
If you have already authorized and linked your Meta account, click the "⋯" icon and select Set up.

⚙️ Step 2

In the "Select the data to sync" step, select the "Custom Audience" block, and click Next step.

⚙️ Step 3

Select an "Ad account" and click Add connection. In the pop-up window, select a SmartPush customer segment and a Meta custom audience to connect. Then, click Add to complete 😉

⚡️ Tip: Combine automation, segment filters, and customer lifecycle to create segments, then sync them to Meta with ease!

📣 Remarks

• This feature is only available for merchants on paid SmartPush plans.
• SmartPush can only be linked to one Meta account, but it can connect to multiple audiences within that account, with up to 50 connections allowed.
• The number of contacts in a SmartPush segment must be greater than 100 and less than 500,000.
• SmartPush only syncs valid contacts to Meta. A valid contact refers to a contact who has subscribed to receive promotion notifications (via email or SMS).

您跟上 SmartPush 整合 Meta 的最新進度了嗎？除了名單型廣告，現在更加碼——同步分眾群組名單至 Meta 自訂廣告受眾！鎖定分群、輕鬆再行銷，廣告效能最大化 ⚡️

⚙️ 步驟一

前往 SmartPush 後台「應用程式 > 應用程式整合」，若您尚未授權，於「Meta 廣告」點選「授權」，依系統指示完成串接；若您曾授權完成，則點選「⋯」圖示，再點選「設定」。

⚙️ 步驟二

選擇「自訂廣告受眾」區塊，再點選「下一步」。

⚙️ 步驟三

選擇欲使用的廣告帳號，並設定要將哪個 SmartPush 分眾群組對應至哪個 Meta 自訂廣告受眾。點選「完成設定」後，系統將自動同步名單 😉

⚡️ 小提示：搭配使用自動化任務、分眾群組篩選條件、顧客生命週期等功能建立分眾群組再同步，輕鬆又高效！

📣 注意事項

• 此功能僅支援使用標準版或以上版本的店家使用。
• SmartPush 僅能與一個 Meta 帳號連結，但可與該帳號中多個受眾連結，最多可新增 50 個連結。
• SmartPush 分眾群組名單人數須大於 100 並小於 50 萬。
• SmartPush 僅同步有效聯絡人至 Meta，有效聯絡人指有訂閱優惠宣傳（電郵或簡訊）的聯絡人。

「服務費用及繳款」繳款方式靈活升級！即刻支援以 SHOPLINE Payments 餘額自動繳款，您可自由切換以下兩種方式輕鬆完成繳款：

1. 信用卡繳款：自動、快速、安心付款一如既往。
2. SHOPLINE Payments 餘額繳款（全新支援）：靈活運用收款餘額，一站式管理所有金流，資金效率全面提升 🆙

⚙️ 如何啟用／切換繳款方式

1️⃣ 在「服務費用及繳款」頁面中，點選「設定自動繳款」按鈕，系統將顯示繳款方式彈窗。

2️⃣ 選擇「SHOPLINE Payments 餘額繳款」或「信用卡繳款」，授權 SHOPLINE Payments 扣繳或輸入信用卡資訊，即可完成自動繳款設定 😎

💡 小提示：​ 餘額自動繳款 X 保留可用餘額

搭配使用 SHOPLINE Payments 自動提款功能時，記得一定要設定「保留可用餘額」，在自動提款同時，也保留足夠餘額扣繳服務費用。提款、繳款全面自動化，助您彈性地管理資金運用！

📣 注意事項

• 店家須開通 SHOPLINE Payments 功能，方能使用 SHOPLINE Payments 帳戶餘額自動繳款。如有需求，歡迎洽詢線上顧問。
• SHOPLINE Payments 餘額繳款最低額度為新台幣 1 元，無需收取任何手續費。
• 自動繳款開啟後，您仍可使用信用卡線上繳款，惟系統即將停止支援儲值金功能。

SmartPush's Spin Wheel Pop-up now supports custom prizes 💎 Surprise your customers with physical rewards, go beyond coupons, and drive more engagement immediately!

⚙️ Step 1

Go to [Pop-ups & Forms] > [Template Library]. Select "Drive repeat purchases" under the "Goal" section, and choose the "Spin wheel (Pro)" template.

⚙️ Step 2

Click the "Wheel of Fortune" block to open the tab. In this tab, click Prize settings to set the prize title, prize type, winning probability, and prize image for each result.

⚙️ Step 3

You can click the "Result page" drop-down menu to customize three views: "Won (Discount code)", "Won (Other)", and "Not won".

📣 Remarks

• The "Spin wheel (Pro)" template is only available for stores on the paid plan.
• This feature is only available for the "Spin wheel (Pro)" template. Other "prize wheel" templates are not supported.
• For the "Won (Other)" result page, the image block will automatically display the prize image you set. You'll need to replace the {Prize Name} placeholder to update the default text.