Latest News from the SHOPLINE team
SmartPush
e-Commerce
Social Commerce

SmartPush x Meta 🔥 Sync Segments to Custom Audiences!

Vivi avatar
Shared by Vivi • December 31, 2025

Are you up to speed with the latest SmartPush x Meta update? In addition to "Lead Ads", you can now sync segments to "Custom Audiences" to boost targeting precision and campaign performance ⚡️

⚙️ Step 1

In the SmartPush Admin, go to [Apps] > [Integrations]. Click Authorize in the Meta Ads list.
If you have already authorized and linked your Meta account, click the "⋯" icon and select Set up.

⚙️ Step 2

In the "Select the data to sync" step, select the "Custom Audience" block, and click Next step.

⚙️ Step 3

Select an "Ad account" and click Add connection. In the pop-up window, select a SmartPush customer segment and a Meta custom audience to connect. Then, click Add to complete 😉

⚡️ Tip: Combine automation, segment filters, and customer lifecycle to create segments, then sync them to Meta with ease!

📣 Remarks

  • This feature is only available for merchants on paid SmartPush plans.
  • SmartPush can only be linked to one Meta account, but it can connect to multiple audiences within that account, with up to 50 connections allowed.
  • The number of contacts in a SmartPush segment must be greater than 100 and less than 500,000.
  • SmartPush only syncs valid contacts to Meta. A valid contact refers to a contact who has subscribed to receive promotion notifications (via email or SMS).
網路開店
社群購物
SmartPush

SmartPush x Meta 精準投放 🔥 試試同步分眾群組到自訂廣告受眾!

Vivi avatar
Shared by Vivi • December 31, 2025

您跟上 SmartPush 整合 Meta 的最新進度了嗎?除了名單型廣告,現在更加碼——同步分眾群組名單至 Meta 自訂廣告受眾!鎖定分群、輕鬆再行銷,廣告效能最大化 ⚡️

⚙️ 步驟一

前往 SmartPush 後台「應用程式 > 應用程式整合」,若您尚未授權,於「Meta 廣告」點選「授權」,依系統指示完成串接;若您曾授權完成,則點選「⋯」圖示,再點選「設定」。

⚙️ 步驟二

選擇「自訂廣告受眾」區塊,再點選「下一步」。

⚙️ 步驟三

選擇欲使用的廣告帳號,並設定要將哪個 SmartPush 分眾群組對應至哪個 Meta 自訂廣告受眾。點選「完成設定」後,系統將自動同步名單 😉

⚡️ 小提示:搭配使用自動化任務、分眾群組篩選條件、顧客生命週期等功能建立分眾群組再同步,輕鬆又高效!

📣 注意事項

  • 此功能僅支援使用標準版或以上版本的店家使用。
  • SmartPush 僅能與一個 Meta 帳號連結,但可與該帳號中多個受眾連結,最多可新增 50 個連結。
  • SmartPush 分眾群組名單人數須大於 100 並小於 50 萬。
  • SmartPush 僅同步有效聯絡人至 Meta,有效聯絡人指有訂閱優惠宣傳(電郵或簡訊)的聯絡人。
網路開店
新功能
SHOPLINE Payments

繳款方式更彈性 💫 服務費用新增 SHOPLINE Payments 餘額繳款

Vivi avatar
Shared by Vivi • December 31, 2025

「服務費用及繳款」繳款方式靈活升級!即刻支援以 SHOPLINE Payments 餘額自動繳款,您可自由切換以下兩種方式輕鬆完成繳款:

  1. 信用卡繳款:自動、快速、安心付款一如既往。
  2. SHOPLINE Payments 餘額繳款(全新支援):靈活運用收款餘額,一站式管理所有金流,資金效率全面提升 🆙

⚙️ 如何啟用/切換繳款方式

1️⃣ 在「服務費用及繳款」頁面中,點選「設定自動繳款」按鈕,系統將顯示繳款方式彈窗。

2️⃣ 選擇「SHOPLINE Payments 餘額繳款」或「信用卡繳款」,授權 SHOPLINE Payments 扣繳或輸入信用卡資訊,即可完成自動繳款設定 😎

💡 小提示:餘額自動繳款 X 保留可用餘額

搭配使用 SHOPLINE Payments 自動提款功能時記得一定要設定「保留可用餘額」,在自動提款同時,也保留足夠餘額扣繳服務費用。提款、繳款全面自動化,助您彈性地管理資金運用!

📣 注意事項

  • 店家須開通 SHOPLINE Payments 功能,方能使用 SHOPLINE Payments 帳戶餘額自動繳款。如有需求,歡迎洽詢線上顧問。
  • SHOPLINE Payments 餘額繳款最低額度為新台幣 1 元,無需收取任何手續費。
  • 自動繳款開啟後,您仍可使用信用卡線上繳款,惟系統即將停止支援儲值金功能。
SmartPush
e-Commerce
Social Commerce
New Feature

Spin for Custom Prizes 🎁 Drive Engagement with SmartPush Spin Wheel Pop-up!

Vivi avatar
Shared by Vivi • December 29, 2025

SmartPush's Spin Wheel Pop-up now supports custom prizes 💎 Surprise your customers with physical rewards, go beyond coupons, and drive more engagement immediately!

⚙️ Step 1

Go to [Pop-ups & Forms] > [Template Library]. Select "Drive repeat purchases" under the "Goal" section, and choose the "Spin wheel (Pro)" template.

⚙️ Step 2

Click the "Wheel of Fortune" block to open the tab. In this tab, click Prize settings to set the prize title, prize type, winning probability, and prize image for each result.

⚙️ Step 3

You can click the "Result page" drop-down menu to customize three views: "Won (Discount code)", "Won (Other)", and "Not won".

📣 Remarks

  • The "Spin wheel (Pro)" template is only available for stores on the paid plan.
  • This feature is only available for the "Spin wheel (Pro)" template. Other "prize wheel" templates are not supported.
  • For the "Won (Other)" result page, the image block will automatically display the prize image you set. You'll need to replace the {Prize Name} placeholder to update the default text.
SmartPush
網路開店
社群購物
新功能

全新自訂獎品功能 🎁 用 SmartPush 轉盤彈窗吸引互動!

Vivi avatar
Shared by Vivi • December 29, 2025

SmartPush 轉盤遊戲彈窗支援自訂獎品啦 💎 除了常見的折扣券,現在您可以加入實體獎品,不僅提升顧客參與度,更能優化消費體驗!

⚙️ 步驟一

前往「彈窗表單 > 模板庫」,於「目標」勾選「促進回購」,選擇「轉盤彈窗(升級版)」模板。

⚙️ 步驟二

點選「轉盤區塊 > 轉盤獎勵設置」可設定轉盤選項名稱、獎品類型、中獎機率、中獎結果的獎品圖片。

⚙️ 步驟三

點選「結果頁面」下拉選單,支援自訂「中獎頁(折扣碼)」、「中獎頁(其他)」、「未中獎」三種不同呈現畫面!

📣 注意事項

  • 此功能僅支援使用標準版或以上版本的店家使用。
  • 自訂獎品功能僅支援「轉盤彈窗(升級版)」模板,其他「轉盤彈窗」模板不支援此功能。
  • 「結果頁面:中獎(其他)」圖片區塊將自動填入您設定的獎品圖片,預設文案{實體獎品名稱}則須自行輸入您設定的獎品選項名稱。
e-Commerce
Social Commerce
Retail POS
Announcement

📣 "Regular Price" Field Is Now Required When Adding/Editing a Product

Fedrik avatar
Shared by Fedrik • December 17, 2025

When adding or editing a product in SHOPLINE Admin > [Products & Categories] > [Products] > [Quantity & Pricing], please note the following updates:

  • You must enter a value in the "Regular Price" field to successfully add or save changes. This applies to both single-variation and multi-variation products.
  • If the "Hidden Price" feature is enabled for a product, the system will automatically set the "Regular Price" to $0.

If you have any questions, please contact our Online Merchant Success Team!

網路開店
社群購物
零售 POS
公告

📣 新增/編輯商品時,必須填寫「原價格」欄位!

Doreen avatar
Shared by Doreen • December 17, 2025

前往 SHOPLINE 商店後台「商品及分類 > 商品 > 數量和價格」執行相關操作時,請留意:

  • 無論是單一規格/多規格商品,皆須填寫原價格方可新增/編輯。
  • 若該商品已啟用隱藏價格功能,系統將自動設定原價格為 $0

若您有任何問題,歡迎隨時諮詢線上顧問,謝謝您!

e-Commerce
Social Commerce
Retail POS
Improvement

Heads Up 🚩 New "Promotion Minimum Amount Settings" Are Taking Over

Fedrik avatar
Shared by Fedrik • December 12, 2025

Balancing attractive offers with healthy profits isn't easy. That's why we've upgraded the "Promotion Minimum Amount Settings", helping you protect your margins while keeping customers happy.


Go to SHOPLINE Admin > [Promotions & Reward] > [Promotions] > [Promotion Settings] > "Promotion minimum amount settings".

📍 Gift Promotion – Minimum Amount Settings
2 available settings:
- Free gift for order over a minimum amount
​- Free gift for selected products/categories over a minimum amount

You can now decide exactly how the minimum amount is calculated for entire orders and selected products/categories to qualify for a free gift.

📍 Free shipping for minimum amount
2 available settings:
- Free shipping for order over a minimum amount
​- Free shipping for selected products/categories over a minimum amount

Similarly, you can decide how the calculation works for entire orders and selected products/categories to qualify for free shipping.

💥 Remarks

  • Retail Store: The minimum amount calculation does not support "Custom Discounts" (these will not be deducted from the calculation).
  • Smart OMO: Not currently supported.
  • POS App: Requires iOS v1.61.0 / Android v1.32.0 or above.
  • Check the image below for the new promotion calculation logic.
網路開店
社群購物
零售 POS
優化

新制上路!優惠活動滿額條件設定全面優化 🚩

Doreen avatar
Shared by Doreen • December 12, 2025

電商經營不易,為協助您在商店經營與顧客福利間取得平衡,我們針對「優惠活動滿額條件設定」進行優化,使您規劃行銷活動時也能輕鬆兼顧盈利。


前往 SHOPLINE 後台「促銷及分潤 > 滿額滿件優惠 > 優惠相關設定」,找到「優惠活動滿額條件設定」。

📍 滿額送贈品

分為全店滿額送贈品指定商品/分類滿額送贈品兩項設定,主要差異為符合滿額條件的商品範圍;兩者皆可自訂欲扣除的優惠金額門檻。

📍 滿額免運費

分為全店滿額免運費指定商品/分類滿額免運費兩項設定,主要差異為符合免運條件的商品範圍;兩者皆可自訂欲扣除的優惠金額門檻。

💥 注意事項

  • 實體店滿額門檻計算公式不支援列入自訂折扣,即不會扣除。
  • Smart OMO 暫不支援此功能。
  • 僅支援 iOS v1.61.0 或 Andriod v1.32.0 以上版本的 POS App。
  • 新版優惠活動套用邏輯與計算方式請參考下圖。
優化
網路開店
社群購物

支援儲存常用門市!精簡操作流程 + 提升結帳速度 ⚡

Doreen avatar
Shared by Doreen • November 25, 2025

為減少顧客結帳所需的步驟及耗時,SHOPLINE 支援儲存超商取貨常用門市,7-11 與全家超商可分別儲存 5 間,加總後最高可達 10 間門市,結帳更快更順暢!

📍 結帳時儲存門市

顧客登入網店會員,於「結帳頁 > 送貨資料」區塊選擇門市後,

  • 設定為預設門市:勾選此項時,系統將自動一併勾選「儲存此門市」。
  • 儲存此門市:系統將紀錄目前選擇的門市資訊,方便下次結帳時快速帶入;若該顧客無已儲存的門市,系統將預設勾選此項。

📍 編輯門市列表

若顧客有已儲存/預設的門市資訊,系統將於下次結帳時顯示已儲存的門市列表,並以文字標示預設門市且置頂。

點選列表底部「新門市」可新增其他門市資訊,點選右側「✖️」圖示即可刪除該門市。

⚠️ 注意事項

  • 當 7-11/全家超商儲存門市超過 5 間時,系統將不顯示「設定為預設門市/儲存此門市」選項。
  • 當儲存或預設的門市關轉、無法選擇時,系統將出現錯誤提示,請顧客重新操作。
  • 此功能僅支援於顧客登入會員後使用。