"Smart Product Recommendation" feature uses AI to display related products based on customer preferences.

The update includes more related products and a new performance page to help boost your sales! Check out the setup guide & new features below 🕺🏻

⚙️ How to enable Smart Product Recommendation?

Go to the products list, click Edit next to the product, then select "Smart Product Recommendation" in the [Info] > [Related Products] section ✅

✨ Highlight 1. Display more related products

The number of related products has increased from 4 to 20, boosting product exposure and capturing every conversion chance.

✨ Highlight 2. All-new performance page

You can view the past 30-day performance data to better understand how Smart Product Recommendations are contributing to your sales!

✨ Highlight 3. One-click reset for non-smart recommended products

The system will automatically organize products that are not using Smart Product Recommendation. You can edit them individually or update all at once 🪄

🌹 Remarks

• If there are not enough products in your store, the recommendation results may be fewer than 20.
• Smart Product Recommendation performance data is updated daily.
• Product resets may take up to 48 hours to take effect.
• If you have custom CSS code to adjust product-related layouts, it may affect the display of this feature. Please regularly check the storefront to avoid unexpected display issues.

「智慧商品推薦」運用 AI 精準抓住顧客喜好並推薦相關好物，本次更新大幅增加商品數量，更推出全新成效頁，讓訂單滾滾來！往下看設定方法 & 本次新功能亮點 🕺🏻

⚙️ 如何設定智慧商品推薦？

前往商品列表，點選商品右側「編輯」按鈕，在「商品資訊 > 相關商品」區塊選擇「智慧商品推薦」✅

✨ 亮點一：相關商品數量提高

相關商品數量由 4 件增加至 20 件，有效提升商品曝光率，搶下每一次轉單的機會。

✨ 亮點二：全新智慧商品推薦頁面

呈現智慧商品推薦過去 30 天的成效，輕鬆追蹤相關商品帶動的銷售表現！

✨ 亮點三：一鍵重置「非」智慧推薦商品

系統自動整理好所有未啟用智慧推薦的商品，您可以個別編輯或選擇全部重置 🪄

🌹 注意事項

• 若商店商品數量不足，推薦結果可能少於 20 件。
• 智慧商品推薦成效數據為每日更新。
• 商品重置非即時生效，請等待最多 48 小時。
• 若您有自訂 CSS 調整網站版型或樣式，可能會影響此功能的顯示效果，建議您定期檢查前台狀況，以確保網店及版面運作正常。

To optimize site performance and minimize customer wait times, the storefront supports system default fonts, accelerating page loading and enhancing the overall user experience ⚡

Go to Admin > [Online Store Design]. Click Add Page/ Edit for an advanced page.

Go to "Store Setting". Click "Font" > "Change".

Fonts are categorized into system fonts and other fonts. Hover the cursor over the font to view supported languages and systems.

• System fonts
  Offers better loading performance. However, system default fonts may vary across different devices.

• Other fonts (third-party fonts)
  Must be first downloaded to the user's device and may affect loading performance.

⚠️ Remarks

• Only supports theme templates applicable for SHOP Builder, including Ultra Chic, Kingsman, Varm, and Philia.
• The system default fonts may vary across different devices.

為優化購物體驗、減少顧客等待時間，商店前台支援選擇系統預設字體，加快網站載入速度，整體效能最佳化 ⚡

前往商店後台「網店設計 > 網店分頁」，點選「新增分頁／編輯」進階分頁。

進入「店面級別設定」頁面，點選「文字 > 變更」。

分為系統字體與其他字體；將滑鼠游標移動至字體上方，可查看支援語系／系統。

• 系統字體
  享有較優異的載入速度，唯不同裝置的系統預設字體有所差異。

• 其他字體（第三方字體）
  需額外載入使用者裝置，可能造成頁面顯示延遲。

⚠️ 注意事項

• 僅支援適用新版頁面編輯器 SHOP Builder 的店面版型，即 Ultra Chic、Kingsman、Varm、Philia 版型。
• 系統預設字體可能因為裝置不同而產生顯示差異。

The Shopper App v1.14 update brings an even better page experience. With new GA4 integration, you can instantly understand customer behavior! Check out the key updates below❣️

• Optimized "Promotions" page
  Fixed promotion image aspect ratios for better integrity, and improved both sorting logic and "My Subscriptions" button display 🧬

• Native "Shopping Cart" page
  Faster loading speeds for a more seamless shopping experience 🛒💨

• New GA4 integration feature
  You can track and analyze customer interactions within the app to optimize the advertising and marketing strategies.

• Upgraded Facebook SDK
  Resolved login issues on Android devices ✅

Shopper App v1.14 進一步強化頁面體驗，使用起來絲滑順暢；同時新增串接 GA4 功能，讓您秒懂顧客心思！往下看本次更新重點 ❣️

• 優化「精選優惠」頁面
  活動圖片等比例顯示，確保圖片完整性；調整活動排序邏輯及「開啟通知」顯示邏輯 🧬

• 原生化「購物車」頁面
  加快購物車載入速度，提升顧客使用體驗 🛒💨

• 支援 GA4 串接
  您可以追蹤與分析顧客在 App 上的互動行為，優化廣告與行銷策略。

• 升級 Facebook SDK
  解決 Android 設備無法成功登入的問題 ✅

Ever had a customer place several orders in a short time? Managing separate shipments can drive up costs and complicate your workflow 😣

Now with SHOPLINE's "Order Merger" feature, you can combine multiple orders in one click—saving on shipping and streamlining your operations 🌟

⚠️ Please follow the instructions below and in the Admin to install and purchase the feature.

📍 Step 1. Install Order Merger

Go to SHOPLINE Admin > [Apps] > [Apps Store] to install the "Order Merger" feature.

📍 Step 2. Pairing rules for merging orders

Go to [Order Management] > [Merge orders], click Advanced Rule Settings, and select the pairing rules for merging orders.

• Merge orders with the same recipient address and delivery method (default): Orders with the same purchaser, recipient address, and delivery method can be merged.
• Merge orders with different recipient addresses: Orders with different recipient addresses but the same purchaser and delivery method can be merged.
• Merge orders with different delivery methods: Orders with different delivery methods but the same purchaser and recipient address can be merged.
• Merge orders with different delivery methods and recipient addresses: Orders with different recipient addresses and delivery methods but the same purchaser can be merged.

📍 Step 3. Merge order

Go to [Order Management] > [Orders], and check the orders you want to merge. Then, click the "Bulk Actions" drop-down list and select Merge orders. The system will then automatically pair the orders based on the pairing rules.

Upon completion, orders with the same delivery methods and recipient addresses are ready to be merged. Otherwise, you will need to confirm them in advance before merging.

📣 Remarks

• Orders with different payment methods, such as "COD" and "Non-COD" (e.g., bank transfer), cannot be merged, even if the purchaser, delivery method, and recipient address are the same.
• You need to issue invoices for merged orders manually. Automatic invoice issuance is currently not supported.
• If you enable the "Multi-Attribute Products Order Checkout" feature, a new cart number will be generated upon merging.
• For more details on the traffic maintenance fee applied to each order transaction, please refer to this FAQ.

您是否遇過同一位顧客在短時間內多次下單的情況？不僅運輸成本高，多單分批處理也好傷神 😣

現在，SHOPLINE 推出「合併訂單」功能！一鍵合併多筆訂單，節省成本之餘，也大大提升作業效率 🌟

⚠️ 請先向線上顧問諮詢開通功能。

📍 第一步：安裝擴充功能

成功開通後，前往「商店後台 > 擴充功能 > 擴充功能商店」安裝「合併訂單」擴充功能。

📍 第二步：設定合併訂單配對規則

前往「訂單管理 > 合併訂單」點按「進階規則配置」，選擇配對歸則。

• 收件地址和送貨方式相同可合併（預設規則）：訂購人、收件地址及送貨方式皆相同，方可配對成功並進行合併。
• 收件地址不同可合併：訂購人及送貨方式相同，但收件地址不同也可配對成功。
• 送貨方式不同可合併：訂購人及收件地址相同，但送貨方式不同也可配對成功。
• 送貨方式不同收件地址不同可合併：訂購人相同，但收件地址及送貨方式皆不同也可配對成功。

📍 第三步：完成合併

前往「訂單管理 > 訂單」勾選您想合併的訂單，接著點按「批次動作 > 合併訂單」系統會依據您設定的規則自動配對訂單。

配對後，若送貨方式及收件地址皆相同，可直接合併訂單；若不同，須先確認送貨方式及地址，才能執行合併操作。

📣 注意事項

• 若欲合併訂單的付款方式分別為「貨到付款」及「非貨到付款的其他方法（例如轉帳）」，即便其訂購人、送貨方式及收件地址皆相同，也無法合併。
• 合併訂單後需手動開立發票，目前暫不支援自動開立發票功能。
• 若您有使用商品屬性分層結帳功能，合併訂單後會產生新的購物車編號。
• 針對每筆交易訂單酌收的系統流量維護費說明，可參考此篇文章。

透過「大量更新商品」功能，一份 Excel 檔案即可火速更新 500 件商品！新增以下四個欄位，讓您管理商品更靈活、更俐落 🌸

1️⃣：網店分類
促銷換季、優惠活動的好幫手！一鍵更新商品分類，省時又省力 💫

2️⃣：預設網店上架日期
方便管理定期上架的新品，或是特定時間開賣的活動商品。

3️⃣：銷售開始時間 & 銷售結束時間
除了上架時間以外，您也可以批量為商品設定銷售時間，靈活掌控促銷節奏！

4️⃣：排除的付款方式 & 排除的送貨方式
針對特殊商品限制付款或送貨方式，避免錯誤訂單，售後更省心。

✍🏻 如何使用「大量更新商品」功能？

前往「商品及分類 > 商品 > 匯入商品 > 大量匯入/更新商品」，依照指示下載範例、編輯商品資訊並上傳檔案 ✅

With the "Bulk Update Products" feature, you can update 500 products instantly with just one Excel file! Four new fields have been added to make your product management more flexible and efficient 🌸

1️⃣ Online Store Categories
Perfect for seasonal sales or promotions! Update product categories in one go and save time 💫

2️⃣ Preset Online Store Publish Date
Easily manage new products or campaign items scheduled for specific publish times.

3️⃣ Product Available Start & End Date
Beyond publish dates, you can also bulk set sales periods for products, giving you flexible control over your promotion schedule!

4️⃣ Exclude Payment & Delivery Options
Restrict specific payment or delivery methods for certain products to prevent order errors and reduce after-sales issues.

✍🏻 How to use the "Bulk Update Products" feature?

Go to [Products & Categories] > [Products] > Import > Bulk Import/Update. Follow the instructions to download the template, edit product information, and upload the file ✅