Latest News from the SHOPLINE team
Announcement
e-Commerce
Social Commerce
Retail POS

Cybersecurity Level Up 🚨Google Authenticator 2FA Enabled for Adding Staff Member

William avatar
Shared by William • June 19, 2025

SHOPLINE system security upgraded! "Google Authenticator 2FA" is now enabled for adding staff members to better protect your store from cyberattacks!


1️⃣ Staff members & security settings

Go to [Settings] > [Permission & Security]. Click the "Add" button.

2️⃣ Two-factor Authentication

Enter the 6-digit verification code and complete the Google Authenticator 2FA.

3️⃣ Add staff member

Once completed, you can enter a new email address to add a new staff member for you store.

🚧 Remarks

  • If the staff member has previously been an administrator for other SHOPLINE stores, they won’t need to set up a new password to manage the new store. New staff members will, however, need to set up a password before they can start managing the online store.
  • If you haven't enabled Google Authenticator, a reminder pop-up window will appear.
網路開店
公告
社群購物
零售 POS

資安升級 🚨 新增商店管理員需啟用 Google Authenticator 雙重驗證

Doreen avatar
Shared by Doreen • June 19, 2025

SHOPLINE 系統防護機制即刻升級!將先前推出的「Google Authenticator 雙重驗證」應用於新增管理員操作,與您共同守護資安、加強防駭。


1️⃣ 管理員及安全設定

前往商店後台「設定 > 管理員及安全設定」,點選「增加」。

2️⃣ 兩步驟驗證

輸入 6 位數驗證碼,完成 Google Authenticator 兩步驟驗證

3️⃣ 新增管理員

完成驗證後,即可憑電郵地址為商店新增管理員。

🚧 注意事項

  • 如新增的電郵地址已是其他 SHOPLINE 商店的管理員,無需設定密碼即可轉換網店;首次成為 SHOPLINE 商店管理員者,需先設定密碼,方可開始管理網店。
  • 若您尚未啟用 Google Authenticator 雙重驗證功能,系統將彈出視窗提醒。
網路開店
社群購物
Smart OMO
Shopper App
零售 POS

資安防護升級 🔐 顧客姓名不支援部分符號

Vivi avatar
Shared by Vivi • June 16, 2025

為進一步強化商店安全,並有效防範潛在風險,即日起「顧客姓名欄位」停止支援輸入部分特殊符號 📣 為您打造更安全及穩定的商店營運環境。

📝 錯誤提示

當輸入內容不合規時,將出現錯誤提示「姓名格式錯誤,內容包含系統不支援的符號」,請嘗試移除特殊符號後再試一次。

📌 注意事項

  • 既有的顧客姓名不會影響,僅當新建立的顧客 或既有顧客要更新名稱時不支援部分符號。
  • 支援符號包含各語言的字母、數字、表情符號、空白與常見符號「.、-、@、/」,及部分語音或拼音用的修飾符號。
  • 不支援符號包含但不限於「$#*&<>! 」,實際不支援的符號範圍,請以系統顯示錯誤提示為準。
Smart OMO
Shopper App
e-Commerce
Social Commerce
Retail POS

Security Update 🔐 Username Rules Adjusted

Vivi avatar
Shared by Vivi • June 16, 2025

Security upgraded! To better protect your store and prevent potential risks, special symbols can no longer be used in the "Username" field 📣 Enhance safety and stability for your store.

📝 Error message

If the input does not meet the required format, an error message "Invalid name: The input contains unsupported symbols" will appear. Please remove special symbols and submit again.

📌 Remarks

  • This adjustment does not affect existing usernames, but only applies when creating a new user or updating an existing username.
  • Supported symbols include letters, numbers, emojis, spaces, and common symbols such as ., -, @, and /.
  • Unsupported symbols include but are not limited to $, #, *, &, <, >, and !. For the actual range of unsupported symbols, please refer to the error message when entering a username.
Social Commerce
Improvement

"Manual Order" Upgraded 🎉 Apply Discounts Your Way!

Fedrik avatar
Shared by Fedrik • June 13, 2025

🎉 Good news! You can now choose whether to automatically apply eligible discounts when using the "Manual Order" feature. Enjoy greater flexibility and efficiency in managing different sales situations.

📣 How to disable auto-applied discounts?

Go to SHOPLINE Admin > [Social Commerce] > [Manual Order]. Enter customer information, add products, and set up logistics & payment options.

The system will automatically apply discounts eligible for this order in the "Order Summary" section below. Switch off the "Apply discount" toggle to disable the auto-applied discounts.

Once disabled, the "Coupon code" button will not be available. However, you can still apply a discount manually to the customer.

社群購物
優化

「創建訂單」有感升級 🎉是否套用優惠?由您來決定!

Anita avatar
Shared by Anita • June 13, 2025

好消息~~現在使用「創建訂單」功能時,可自行決定是否自動帶入適用該筆訂單的優惠 🎉

操作彈性且便利,讓您面對各種銷售情境更加游刃有餘 (๑•̀ω•́)ノ

📣 如何取消自動套用優惠?

前往「商店後台 > 社交電商 > 創建訂單」頁面,填寫顧客資訊、添加商品、送貨&付款方式等資訊後,在右下方「訂單資訊」區塊,系統會自動帶入適用該筆訂單的所有優惠,若您不希望加入這些優惠,可關閉右側「套用優惠」開關!

關閉後,下方加入「優惠碼」的按鈕也將無法點按。但是,仍支援加入自訂折扣呦!

Retail POS
Improvement

Use "Store-Specific Price" for Precise Sales Strategy 🎯

William avatar
Shared by William • June 02, 2025

Store-Specific Price is officially supported!

Set individual prices for each store in the Admin, and the corresponding prices will be automatically displayed—no more manual updates needed. To become a top-tier seller, this feature is a must-have! 😍


Store-Specific Price highlights

  • Customized pricing: Store-Specific Price can be set for single-variant or multi-variant products 💖
  • Efficient adjustment in bulk: Bulk export/ update supports the field of Store-Specific Price 🚚
  • Easy price search: Switch between stores on the POS app, and the corresponding product price will display right away 🤑

📣 Remarks

  • If you need to switch off the "Store-Specific Price" feature, please note that all Store-Specific Prices will be cleared once switched off. When you enable the feature again, you will have to set all of them again.
  • The display and configuration of the Store-Specific Price is currently unavailable in the SHOPLINE Admin App.
  • In the SHPOLINE Admin, the "Copy" and "Apply main product info" features currently do not support the Store-Specific Price.
  • In Shoplytics > [Product Sales Analysis], the "Unit Price" field currently does not support the display of the store-specific price.

新功能
零售 POS

實體店銷售祕技 🎯 用「分店價格」精準定價

William avatar
Shared by William • June 02, 2025

SHOPLINE 即刻支援實體店分店價格功能,後台設定各分店價格,前台各門市商品即顯示對應價格,無需再手動調整!想成為一流賣家,這個功能絕對不能錯過 😍


分店價格特點情報

  • 定價細緻化:單款式、多款式商品皆可設定分店價格 💖
  • 高效大量調整 :大量匯入/更新檔支援分店價格欄位 🚚
  • 價格輕鬆查看:POS App 切換門市,商品立即套用對應價格 🤑

📣 注意事項

  • 若您因故關閉分店價格功能,系統會清除所有分店價格資料。後續重啟功能時需全部重新設定。
  • SHOPLINE 後台管理 App 尚不支援顯示、設定分店價格。
  • 商店後台的「複製商品」、「帶入主商品內容」功能尚不支援分店價格。
  • 「Shoplytics 數據分析中心 > 商品銷售分析」,「單位售價」尚不支援顯示分店價格。

SmartPush
網路開店
社群購物

利用彈窗輕鬆收集自訂資訊!應用方式再優化 💯

Vivi avatar
Shared by Vivi • May 29, 2025

收集完顧客資訊後,下一步怎麼做?SmartPush 彈窗升級,助您靈活應用「自訂屬性」功能分眾行銷,提高轉換成效 ✅

📝 快速複習:自訂屬性三步驟

  1. 彈窗收集:利用下拉選擇框、單選、多選等區塊收集自訂屬性資訊
  2. 條件篩選:在分眾群組、自動化任務篩選該屬性
  3. 精準行銷:根據屬性內容發送個人化信件

🔆 本次優化

「日期」屬性可篩選至月份、日期,分類超精細!

搭配「自動化觸發器-日期類型」,自動排程最省力 💪

報表格式優化,固定欄位+自訂屬性欄位清晰呈現。

📍 注意事項

  • 新增自訂屬性欄位支援輸入大小寫英文符號、數字符號及底線(A-Z、a-z、0-9、_ )。
  • 自動化觸發器功能僅限免費試用版及付費版店家使用,詳情請參考:日期類型觸發器
SmartPush
e-Commerce
Social Commerce

SmartPush Pop-Ups Just Got Smarter: Enhanced Data Collection with Custom Properties 💯

Vivi avatar
Shared by Vivi • May 29, 2025

Beyond data collection: What's your next move? SmartPush upgrades its pop-up features, empowering you to seamlessly apply "Custom Properties" for more precise targeting and higher conversions ✅

📝 Your quick guide: Custom properties in 3 steps.

  1. Pop-Up collection: Gather custom property information using pop-ups with blocks like dropdown, single-choice, and multiple-choice.
  2. Filtering conditions: Use these properties to segment your users and create automation tasks.
  3. Targeted Marketing: Send personalized emails based on the collected property content.

🔆 Latest Improvements

The "Date" property now supports filtering by month and day for more precise segmentation.

When used in combination with the "Date Type" trigger, the scheduling process becomes automated, simple, and efficient💡

Improved export format: fixed fields and custom properties are clearly organized!

📍 Remarks

  • Custom property fields support letters, numbers, and underscores (A-Z, a-z, 0-9, _).
  • The automation trigger feature is available for stores with the free trial or paid plans only. For details, please refer to: date type trigger.