Latest News from the SHOPLINE team
SmartPush
New Feature

Boost Automation: Double Efficiency With "Update Contact Tag" Node 🆙

Vivi avatar
Shared by Vivi • April 09, 2025

A brand-new node is now available. Try the "Update Contact Tag" feature! Automatically add tags based on user behavior to effortlessly build segmented contact lists and boost your marketing results 🥳

📝 How to set it up

Go to SmartPush automation editor, drag in the "Update Contact Tag" node, enter a tag name, click + Create Tag, and select the tag from the list.

🙋🏻‍♂️ Example

In an automation task, set it to send an email when an order is completed. If the customer opens the email, their contact tag will be automatically updated to VIP.

👥 Segmented contact lists

Go to [Contacts] > [Segments] and click Create Segment to add the condition "Others" > "Automation Contact Tag" and create your segment. You can view the contact list and performance data, and run targeted marketing campaigns based on that list 🙌

新功能
SmartPush
網路開店
社群購物

自動化流程再升級!全新「更新聯絡人標籤」節點翻倍效率 🆙

Vivi avatar
Shared by Vivi • April 09, 2025

自動化流程全新節點,快來使用「更新聯絡人標籤」功能!自動依用戶行為新增標籤,輕鬆建立分眾群組名單,助攻後續再行銷 🥳

📝 如何設定

至 SmartPush 自動化編輯器,拖曳加入「更新聯絡人標籤」節點,輸入標籤名稱並點選「+新增標籤」,再勾選該標籤。

例如:設定自動化任務,當訂單完成時傳送郵件,若顧客開啟郵件,即自動更新聯絡人標籤為 VIP 顧客。

👥 分眾群組名單

前往「聯絡人 > 分眾群組」點選「新建分眾群組」,新增條件「其他 > 自動化聯絡人標籤」,即可建立群組、查看名單及成效數據,再以該名單精準行銷 🙌

Retail POS
Improvement

POS App/Smart OMO Upgraded! Instantly Show Store Staff 🙆‍♂️

William avatar
Shared by William • April 08, 2025

Having trouble finding yourself in the app?
Now you’ll only see staff from the current store, so you can select your name faster, avoid mistakes, and get to work smoothly!

✅ Set working stores for staff

Step 1. Go to Admin > [Retail Store] > [Employee].

Step 2. Select an employee and click "Edit". Then, go to the "Stores" menu and choose the working stores for the employee.

Step 3. Click "Save" to save the changes.

Subsequently, on the POS app and Smart OMO, the employee will only be displayed at their working stores!


✅ Pages requiring employee selection

POS App

  • Login page
  • Clock in/out & sales performance page
  • Selecting sales person on checkout page
  • Order return/cancellation
  • Issue report
  • Inventory count, purchase order, inventory transfer
  • Register shift
  • Buy online, pick up in store

Smart OMO

  • Login page
  • Switch between employees
零售 POS
優化

POS App/Smart OMO 貼心升級!門市夥伴快速顯示 🙆‍♂️

William avatar
Shared by William • April 08, 2025

App 上找不到自己嗎?POS 貼心升級,各員工登錄頁面僅顯示當前門市的所屬員工,讓店員快速選取自己的資料,減少錯選情形,提升工作效率!

✅ 如何設定員工所屬門市

Step 1. 前往 「商店後台 > 實體店管理 > 員工」。

Step 2. 選擇一名員工後,點按「編輯」,並在「所屬分店」選單中選擇該員工的門市。

Step 3. 點按「儲存」即完成修改。

之後在 POS App 和 Smart OMO 上,只有在對應的門市分店才會出現該員工囉!


✅ 需選擇員工的頁面

POS App

  • 登入頁面
  • 員工打卡、員工業績頁面
  • 結帳選擇銷售員
  • 退貨、取消訂單操作
  • 交易異常回報
  • 盤點單、進貨單、調撥單
  • 小結單
  • 線上買門市取

Smart OMO

  • 登入頁面
  • 切換員工頁面
New Feature
e-Commerce

Display Product Reviews on Listing Pages to Attract More Buyers! ✨

William avatar
Shared by William • March 31, 2025

Got plenty of goodies in your store? Want to highlight your top-rated products? Show Product Reviews on the product listing page and scale your sales 🎉

📣 Display previews on the product listing page

Step 1. Go to Admin > [Products & Categories] > [Product Reviews]. Click "Product Review Setting".

Step 2. Once you have enabled the "Product Review" feature in the store, reviews will appear on the "Product Detail Page" (this cannot be unchecked). You can choose whether to display the reviews on the "Product Listing Page".

Step 3. Afterwards, you can continue to set "Auto Hide Review", "Publish Product Review Media", and "Product Review Reward". Once everything is set, click Update to save the changes.

📍 Remarks

  • The product listing page includes all product pages, product category pages, search result pages, and promotion pages.
  • If the product label displayed on the product detail is sourced externally, this feature is not supported.
  • To display product reviews on the product listing page, please change your store template to one of the following theme templates: Philia, Varm, Kingsman, Ultra Chic, Sangria, or Bianco.
網路開店
新功能

商品好評不夠顯眼?現在「商品列表頁」也可以呈現「商品評價」哩 ✨

Anita avatar
Shared by Anita • March 31, 2025

網店商品玲琅滿目,要如何吸引顧客點進超多好評的商品?快將「商品評價」顯示於「商品列表頁」,一舉衝高業績 🎉

📣 如何將「商品評價」顯示於「商品列表頁」?

Step 1:前往「商店後台 > 商品及分類 > 商品評價」頁面,點按「商品評價設定」按鈕。

Step 2:在前台啟用「商品評價」功能開啟後,系統預設將評價顯示於「商品詳情頁面」,且無法取消勾選;您可以自訂是否顯示於「商品列表頁面」。

Step 3:後續可再設定自動隱藏評價、顯示評價圖片,及發送評價獎賞。上述設定完成後,點按右下方「更新」儲存設定!

📍 注意事項

  • 商品列表頁面包含所有商品頁、商品分類頁、搜尋結果頁及優惠活動頁。
  • 若商店與外部廠商串接商品標籤於搜尋結果頁,則不支援此功能。
  • 如欲將評價顯示於商品列表頁面,請調整為 Philia、Varm、Kingsman、Ultra Chic、Sangria、Bianco 商店版型。
e-Commerce
Improvement

New Feature Alert for Reward Campaign! Are You In?😎

William avatar
Shared by William • March 27, 2025

Want to boost sales? Switching up your promotions is a must!

Now, reward campaigns support not only store credits but also member points! You can set up a promotion of "Spend $1000 and earn 100 member points." Give it a try today and you won't regret it 🎉

⚠️ This feature is only available to merchants using the "CRM" or "CRM-Credits" module.

🗣 How to create point reward campaigns?

  1. Go to Admin > [Promotions & Reward] > [Reward Campaign]. Then, click "Add Campaign".
  2. Set the Campaign Name, Valid Period, Available Channel, Available Group, and Purchase Condition.
  3. Select "Give Points" for Reward and Condition. You can choose to reward by a discount amount or by a percentage.
  4. Then, set the Reward Limit and Validity Period, and Campaign Restrictions. Once done, click "Save" at the upper right to create this point reward campaign.

📍 Remarks

  1. When you choose to give rewards by "Percentage %", the reward percentage for member points can be up to 10,000%.
  2. The Reward Campaign doesn't support imported orders, sub orders of split orders (excluding stores that have enabled the "Multi-Attribute Products" feature), and manual orders in the Admin.
  3. For more about applying reward campaigns and related rules, please refer to this article.
  4. For more about member points records, please refer to this article.
  5. For more about member point introduction, please refer to this article.
網路開店
優化

「回饋活動」出新招,您跟上了嗎?😎

Anita avatar
Shared by Anita • March 27, 2025

想刺激消費,適時變換優惠玩法絕對是必要的!

現在,回饋活動不僅支援購物金回饋方式,還可以發送會員點數!🎉 也就是說,您可以設定會員消費滿 1000 元,即贈 100 點會員點數。事不宜遲一起動手試試吧~

⚠️ 此功能僅適用擁有「CRM 會員行銷」或「熟客回饋與集客優惠」模組的店家。

🗣 如何建立點數回饋活動?

  1. 前往「商店後台 > 促銷及分潤 > 回饋活動」,點選「新增活動」。
  2. 設定回饋活動的名稱、時間、適用通路、適用對象,及生效條件。
  3. 回饋方式點選「給予點數」,並選擇以「固定金額」或「百分比」的形式進行回饋。
  4. 接著可以再設定回饋上限、使用期限及活動限制。上述步驟皆完成,點按右上方「儲存」即可建立點數回饋活動!

📍 注意事項

  1. 若選擇以「百分比」的形式進行回饋,點數百分比最高可設定至 10000 %。
  2. 回饋活動不支援匯入訂單、拆單後的子單(已啟用商品屬性分層結帳功能的商店不在此限)、於網店後台手動建立的訂單。
  3. 關於套用回饋活動及回饋規則說明,可參考此篇文章
  4. 關於會員點數活動紀錄,可參考此篇文章
  5. 關於會員點數基本功能介紹,可參考此篇文章
SmartPush
New Feature
e-Commerce
Social Commerce

Uncover Your Customer Preferences with SmartPush Popup A/B Testing 💗

Vivi avatar
Shared by Vivi • March 21, 2025

Want to boost your marketing performance? SmartPush "Popup A/B Testing" makes it easy to discover what your customers love. Create multiple versions in a click, track key metrics, and find out which one works best ✅

📝 Create multiple design versions

Go to SmartPush popup editor and click Create A/B Testing. After duplicating a version, you can edit different elements, such as wording and button color. You can test up to five versions.

📍 Preview the version

To see the differences between versions, click Preview version from the "Action" drop-down menu. Each customer will receive only one version.

🏆 Select the Winner

Compare key metrics across versions with ease. When the test ends, the best-performing version is automatically selected, helping you find your winning design in no time! 🎉

新功能
SmartPush
網路開店
社群購物

更了解顧客的心!SmartPush 彈窗 A/B 測試新推出 💗

Vivi avatar
Shared by Vivi • March 21, 2025

想要提升行銷效益就看這篇!SmartPush「彈窗 A/B 測試」助您快速探索顧客喜好,一鍵建立多版本+關鍵數據分析,輕鬆了解哪個版本最有效 ✅

📝 建立版本

至 SmartPush 彈窗編輯器,選擇「建立 A/B 測試」,複製版本後編輯不同內容,如文字內容、顏色等,最多可以測試 5 個版本。

📍 預覽效果

在彈窗列表「操作 > 預覽」查看不同版本效果,同一位顧客只會收到一種版本。

🏆 選出優勝版本

各版本關鍵指標數據一目了然,測試截止時,表現最佳者自動成為優勝版本,有效找出最理想的設計! 🥳