Latest News from the SHOPLINE team
新功能
網路開店

廣告投放更順暢 🥳 Google 再行銷追蹤支援「預購出貨日期」囉!

Loren avatar
Shared by Loren • August 17, 2023

您有遇過因商品的預購狀態問題,被 Google Merchant Center 拒登的經驗嗎?不僅需要耗時處理廣告問題,更難以有效投放廣告...... 🥲
別擔心,系統已自動為您更新產品規格摘要的「預購出貨日期」!

🌟 若您已經安裝 Google 再行銷

若您已安裝 Google 再行銷,先前也有填表申請預購出貨日期的話,系統已自動為您更新產品規格摘要,無須再做任何設定囉!

🌟 若您尚未安裝 Google 再行銷

前往 SHOPLINE 商店後台「網店行銷及追蹤 > 追蹤設定」頁面,點選進入「Google 再行銷」,並填入您的 Google 再行銷追蹤編號。
詳細設定方式請參考 👉 此篇文章

⚠️ 注意事項

  • 若您尚未於後台設定 Google 再行銷,預購出貨天數將統一設定為 30 天。
  • 若想了解更多關於「預購出貨日期」產品規格摘要,請參考 Google 詳細說明

New Feature
Retail POS

Tailor-Made Promos! POS Promotion Campaigns Support Store Selection 🛒

William avatar
Shared by William • August 16, 2023

Are you interested in tailoring promotions specifically for each of your retail stores? The POS Promotion Campaign feature supports selecting stores during setup! Not only does this allow for more adaptable marketing strategies, but the coupons will also indicate the specific stores where they can be redeemed. Experience how convenient it is now 😌

⚙️Choose available stores

When you set up a promotion campaign, select "All stores" or "Selected store(s)" as the available channel. The promotion will only be available for the applicable stores. Isn't it easy?

If you set up "Get Coupon Links" for the promotion, customers can view the coupon's applicable stores in the storefront's member center. Simple and Clear 🤩

📣 Notes

  • Applicable promotion campaigns: Promotions (order-level, product-level, category-level, one-time), Bundle Promotions (A+B, Buy X Get Y), and Reward Campaigns.
  • If you have selected a specific retail store as the available channel, it will appear as "Retail Store (Selected Store)".
  • If you select "Selected stores" as the available channel, it will not support the "Earn Points" and "POS Apply Credit" feature.
零售 POS
新功能

優惠檔期自由配!POS 優惠活動支援指定分店 🛒

William avatar
Shared by William • August 16, 2023

想為各個門市設定不同優惠檔期?現在 POS 優惠活動支援「指定分店」的功能,讓您在設定優惠時可以選擇適用的分店,行銷策略更多元!顧客的優惠券也會標記適用門市,查詢超方便 😌

⚙️選擇適用分店

設定優惠活動時,適用通路可選擇「全部分店」或「指定分店」。點選此次優惠適用的分店後,優惠僅會套用到指定的分店,就是如此直覺簡單!

若您設定的是領取型優惠券,顧客在網頁前台也可以查詢優惠券適用的分店!逐一列出清楚明瞭 🤩

📣 注意事項

  • 指定分店功能適用的優惠類型為:滿額滿件優惠、任選優惠 / A+B組合 / 買X享Y、回饋活動。
  • 有指定分店的優惠活動,適用通路將標記為「實體店(指定分店)」。
  • 會員點數集點、購物金折抵不支援於適用通路指定實體店分店。
新功能
SHOPLINE Payments

SHOPLINE Payments 費率輕鬆看 😉 帳務查詢 1 次到位!

Doreen avatar
Shared by Doreen • August 01, 2023

支付方式日新月異,費率您都搞清楚了嗎? SHOPLINE Payments 貼心推出「我的費率」欄位,讓網店所有費率一目了然,包含分期期數、國內外卡手續費等,帳務查詢、結算效率 UP!

「我的費率」哪裡看 ❓

  • Step 1:前往 SHOPLINE 後台「設定 > 付款設定 > 查看 SHOPLINE Payments 帳戶」。
  • Step 2:從右方列表找到「帳戶設定 > 設定 > 查看費率」即會彈出「我的費率」視窗囉!

以街口支付為例,國內外卡費率皆為 2.5% + 0;Apple Pay 則是國內外卡費率皆為 2.2% + 0。

Retail POS
SHOPLINE Payments
New Feature

Payment Combo 🎮 POS App supports SHOPLINE Payments Multi-Payment Options!

William avatar
Shared by William • July 28, 2023

We are now introducing SHOPLINE Payments multi-payment options for the POS app 🎉 With just 2 steps, you can mix SHOPLINE Payments and general payment options on the same POS order. Allow your customers to pay the way they like it, and propel checkout rates tremendously!

Step 1️⃣ Edit amount payable

Tap the amount to edit the amount payable for the first payment option, and make it lower than the total amount payable for the order.

Step 2️⃣ Add new payment option

Below the first payment option, there will be an "Add payment" box. Click on it to add new payment options. That's just how simple it is! Let's win the customer's heart with multi-payment options ❤️

📣 Notes

  • This feature only supports NTD and HKD store, Taiwan/Hongkong-based merchants.


新功能
零售 POS
SHOPLINE Payments

付款組合技 🎮 POS 支援 SHOPLINE Payments 混合付款方式!

William avatar
Shared by William • July 28, 2023

POS App 強力支援 SHOPLINE Payments 混合付款方式 🎉🎉 只要簡單 2 步驟,您即可在一張 POS 訂單上混用 SHOPLINE Payments 付款方式 + 一般付款方式,讓顧客想怎麼付就怎麼付,一舉提高結帳意願!

第 1️⃣ 步:編輯付款金額

選擇第一種付款方式後,編輯付款金額,使其小於總訂單金額。

第 2️⃣ 步:新增付款方式

第一種付款方式下方會出現「新增付款方式」的框框,點按後就可以繼續新增其他付款方式,操作就是這麼簡單!快來用混搭付款擄獲顧客的心 ❤️

📣 注意事項

New Feature
Shopper App

8 Major Feature Updates for Better Shopper App Experience 💥

Loren avatar
Shared by Loren • July 24, 2023

Shopper App delivers 8 new features that make interface navigation more intuitive. Logistics tracking, promotional campaign, and search pages have all been optimized for a smoother online/offline user experience. Boost customer engagement and conversion rates to the next level!

8 key features in a nutshell 💫

1️⃣ Native search page allows you to locate your desired products ASAP!

2️⃣ Native customer service messaging page ensures effective responses and message tracking.

3️⃣ Promotions element supports adding partial promotional campaigns, and promotion pages can also be displayed natively within the app.

4️⃣ 4 sorting features are added to the Product List page, so you can filter based on your needs!

5️⃣ Logistics tracking is integrated into the order list, making the shipping progress visible at a glance.

6️⃣ Multiple birthday format settings are supported for more flexible management of customer data!

7️⃣ Coupons automatically display applicable stores, making discount usage so intuitive!

8️⃣ Member Profile Completion Reward boosts the collection of complete customer information.

Note ⚠️

New Feature

Track Parcel Updates Comprehensively with Tracker 💫

Loren avatar
Shared by Loren • July 24, 2023

Use the "Tracker" app to integrate order and logistics status in one stop, and allow your customers to embrace a more convenient way to track & trace the progress of their shipments 💪 Go to SHOPLINE's [Apps] > [Apps Store] and download it now!

With Tracker, you can...

  • Manage parcel updates in one place 📬

Customers will receive notifications about the logistics progress of their SHOPLINE orders during core delivery stages and track non-SHOPLINE orders by entering the tracking number.

  • Access a good selection of logistics providers nationwide & worldwide 🌏

7-11, FamilyMart, Hongkong Post, SPX Express, Kerry Express, DHL, and Pickupp are all included, covering most locations worldwide and catering to local businesses and cross-border enterprises alike.

  • Download instantly upon ordering 📲

Customers can directly download Tracker on the SHOPLINE order confirmation page and track their order status and delivery information through the app.

新功能
擴充功能 App

讓顧客更全面追蹤包裹動態💥 試試全新 Tracker App!

Loren avatar
Shared by Loren • July 19, 2023

除了 SHOPLINE 商店內建自動化物流通知訊息外,現在還有更便捷的方式讓您的顧客輕鬆追蹤物流動態! SHOPLINE 於「擴充功能 > 擴充功能商店」全新推出「Tracker」,全方位整合訂單、物流狀態 💪

透過 Tracker 您可以...

  • 一站管理包裹動態 📬

顧客在關鍵送貨狀態下將能自動收到 SHOPLINE 訂單包裹的物流進度通知,非 SHOPLINE 訂單也能透過輸入送貨單號進行追蹤。

  • 支援國內外多家物流商 🌏

串接主流在地與國際物流商,舉凡黑貓宅急便、新竹物流、7-11、全家、蝦皮店到店、中華郵政、DHL、Pickupp 等,範圍遍及世界各地,在地商家與跨境企業皆能善用,提供絕佳物流查詢服務!

  • 下單即下載 📲

顧客在 SHOPLINE 下單成功頁面可直接下載 Tracker,並於 App 上快速追蹤訂單狀態和配送資訊。

新功能
Shopper App

Shopper App 8 大功能更新 🎊 操作體驗 Level Up!

Loren avatar
Shared by Loren • July 13, 2023

Shopper App 一次更新 8 項功能,讓介面操作更直覺,物流追蹤、優惠活動、搜尋、客服留言等頁面原生化,同時大幅優化線上線下通路,提高顧客觸及率與轉換率,整體 App 體驗大升級!

8 大更新功能有哪些❓

1️⃣ 搜尋頁原生化,讓您一到 App 首頁即可迅速定位目標商品。

2️⃣ 客服留言頁原生化,有效回覆及回溯訊息,重要歷史訊息一個不漏!

3️⃣ 優惠活動元件增設部分優惠活動,活動頁面也能於 App 內原生化展示

4️⃣ 商品列表頁擴增排序功能,可按您的需求以「推薦、最新上架、熱銷、價格」4 種篩選排序!

5️⃣ 整合物流追蹤功能於訂單列表,物流進度一目瞭然。

6️⃣ 支援多種生日格式設定,靈活掌握顧客數據!

7️⃣ 優惠券自動顯示適用門市,使用折扣好直覺!

8️⃣ 會員資料獎賞功能,以多元獎勵為誘因,激勵顧客提供完整資訊。

注意事項 ⚠️