本次升級除原生化部分頁面、增設「加入購物車」於商品列表頁、新增「商品評價獎賞、區間價格」等功能外，更推出直接將顧客導入 App 的 Smart Link 設定，優化創新雙管齊下，即刻探索 🔭

📲 新增＆優化功能

• 原生化「商品詳情、瀏覽記錄、追蹤清單頁」
  詳情頁首與頁尾分別新設「分享、願望清單、購物車」與「客服、立即購買」等功能；「我的」頁面新增「瀏覽記錄」和「追蹤清單」。

• 新增「加入購物車、追蹤清單」於商品列表頁
  於各商品列表頁面支援「加入購物車、加入追蹤清單」！

• 支援「商品評價獎賞」於我的訂單
  訂單列表內新增「去評價」按鈕，正向增強顧客評價與購物意願，形成良性循環 🔄

• 多元化 App 設計版型
  「影片元件 / 輪播圖元件」支援多款比例 🎨

• 推出 Smart Link 設定
  至後台 >「App 管理 > App 設定」，點擊「Smart Link 設定」，有效將顧客導向網店！

🚨 注意事項

• 請引導顧客更新 App 以查看上述最新功能。
• 相關 FAQ 請參考：商品評價、門市資訊設定、「我的」頁面設定。

​

SHOPLINE's “Stackable Pricing” feature allows the system to automatically accumulate unlimited Discount Amounts or Free Gifts when customers meet the minimum purchase amount! Don't miss out on this eye-catching promotion strategy ✨

🙌🏻 Route:

Step 1. Go to [Promotions & Reward] > [Promotions] and click on ⊕ Add.

Step 2. Select ON for "Stackable Pricing".

• Select ON: Promotions will be automatically accumulated. Those who meet the requirements will have the promotion applied without limit.
  ​
• Select OFF: Promotions won't be accumulated, and those who meet the requirements will only be eligible for the promotion once.

🎨 Some promotion ideas:

• On Double 11, get $111 off on orders over $1,111, $222 on orders over $2,222, etc. No upper limit to this super offer!
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• Get 1 gift with a storewide $1,000 purchase, 2 gifts for $2,000, etc. The more you purchase, the more you receive!

📣 Notes:

• In SHOPLINE Admin > [Promotions & Reward] > [Promotions], "Minimum items" is currently unsupported for Stackable Pricing.
• The discount amount can’t exceed the total checkout amount (i.e. a negative balance after the discount is not allowed).
• Please first ensure you have the "Promotions" module for your store.

SHOPLINE POS supports Free Gift Promotion for retail stores! Now you can apply promotions on the POS app with just one tap. Promote like a pro, and sell like a charm now 🤩

👉 First, a new gift is a must!

Create new free gifts and set up quantities in each store. Track the inventory levels explicitly.

👉 Set free gift promotion for retail store.

Remember to select "Retail Store" for Available Channels, so you can use free gifts in your offline stores 🎁
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👉 One-tap apply, hassle bye-bye!
On the POS app, choose a product ➡️ Tap "Apply Promotion" ➡️ Promotion is applied instantly, voila!
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🔔 Notices

• Applicable campaigns: Promotions, Bundle Promotions, A+B Promotions.
• Inapplicable campaigns: Buy X Get Y Promotion, Points Redemption, Product Subscription Promotions.

SHOPLINE 實體店支援「贈品優惠」功能，前台一鍵套用符合條件的贈品優惠，於門市輕鬆結帳，提升業績🤩

👉 首先，您需要...

建立全新贈品，並設定各門市庫存，清楚追蹤存貨

👉 設定實體店贈品優惠

記得在適用通路選擇「實體店」，即可在實體門市使用贈品優惠 🎁
​

👉 一鍵套用，簡單不費力！
POS App 選擇商品 ➡️ 點按「套用優惠」➡️ 贈品優惠立即套用！
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🔔 注意事項

• 支援：「滿額滿件優惠類型」、「任選優惠」、「A + B 組合」。
• 不支援：「買 X 享 Y」、「點數兌換活動」、「定期購優惠」。

突如其來的週轉需求讓人措手不及？別擔心，SHOPLINE Payments「商家線在貸」來相挺！

👉 商家線在貸的 3 大優點 👈

優點 1 ✨ 一鍵立即申請，線上手續簡潔便利

前往後台「查看 SHOPLINE Payments 帳戶 > SHOPLINE Payments x 21 FINTECH」，點選「立即申請」填寫表單。

優點 2 ✨ 免財力證明！有交易紀錄就可行

填寫申請表單後，只需提供 SHOPLINE 年交易額截圖，免財力證明、免聯徵紀錄就能輕鬆申請。

優點 3 ✨ 火速撥款！最快申請後 1 天入帳

電商常有的短期資金需求總是來得又快又急，完成申請「商家線在貸」後，最快 1 天內入帳最高 50 萬的週轉資金，不論是因應突發的財務狀況，或投入更多的行銷、經營預算，讓 SHOPLINE Payments 助您一臂之力。

想在眾多電商促銷活動中，成為最耀眼的一顆星？SHOPLINE 「自動累計優惠」功能，當顧客符合滿額優惠條件時，系統將自動無上限累計折扣金額 / 贈品！如此吸睛的優惠玩法，您絕不能錯過 ✨

🙌 簡單 2 步驟馬上體驗！

Step 1：前往「促銷及分潤 > 滿額滿件優惠」點按「增加」促銷活動。

Step 2：點選開啟「自動累計優惠」按鈕。

開啟此按鈕，即系統自動累計優惠，符合條件者將無上限適用該優惠；關閉此按鈕，即優惠不可自動累計，符合條件者僅限適用優惠乙次。

😍 自動累計優惠，促銷範例報你知！

• 雙十一滿 1,111 現折 111、滿 2,222 現折 222，優惠無上限越買越划算！
• 全店消費滿 1,000 即贈品牌專屬禮盒，滿 2,000 送 2 個，買越多送越多！

📣 注意事項

• SHOPLINE 後台「促銷及分潤 > 滿額滿件優惠」暫不支援滿件自動累計。
• 優惠金額不可超過結帳總額，即折扣後不可為負數；例如：折扣 500 元、結帳總額 350 元，整筆訂單最多折 350 元。
• 使用此功能前，請先確認您的商店是否擁有「優惠與促銷活動」模組。

Responding to a flood of comments can be quite challenging during a livestream or Post Sales event. But worry not! Our latest feature now enables the system to automatically reply to every customer's comments that include the trigger keywords 🤩.

Feature highlights 💡

• Flexible reply methods → By comment and/or private message.

• Automated responses to common questions → Use the basic and advanced modes to cover various trigger scenarios.

• Supports Facebook Page livestream.

How to add auto-reply ❓

*The following is the instruction for livestream auto-reply (the setup for Post Sales is generally the same)

Step 1. Go to [Social Commerce] > [SHOPLINE Live] and enter a livestream page. Click the "Settings" icon on the lower left and select [Smart Assistant] > [Auto-reply].

Step 2. In the pop-up window, enter the auto-reply name, mode, trigger keywords, and reply content.

Step 3. Upon completion, remember to enable the auto-reply.
​

Auto-reply triggered 💬

When a customer leaves a comment containing the keywords (e.g., What is the shipping fee?) and the "Auto-reply" is enabled, the system will respond with the corresponding reply content.

📣 For more details about Post Sales auto-reply, please refer to this FAQ.

直播或貼文銷售的留言太多應接不暇？SHOPLINE 推出超讚功能：當顧客傳送包含指定關鍵詞的留言，系統將自動替您回覆 🤩

💡 功能亮點一次報你知

• 彈性選擇回覆方式→ 可選擇以留言或私訊回覆顧客
• 不漏接顧客常見問題→ 以基礎或進階模式建立完善的自動回覆機制
• 最多店家使用的社群媒體 Facebook 粉專支援此功能

❓ 如何新增自動回覆

＊以下說明以直播自動回覆為例，貼文銷售的設定方式大致相同＊

Step 1：前往「社交電商 > SHOPLINE Live」開啟直播間，先點按左下角「設定」圖示，接著點選「智慧助手 > 自動回覆」分頁。

Step 2：於彈出式視窗設定名稱、模式、觸發回覆的關鍵詞及回覆方式。

Step 3：設定完成後，記得「啟用」該回覆！
​

💬 顧客留言系統自動回覆

當顧客於直播間發送包含關鍵詞的留言（如：請問運費多少），且「自動回覆」為啟用狀態，系統將自動回覆對應的內容。

📣 若想了解貼文銷售自動回覆功能，請參考此篇文章。

優惠折扣開關 + 3！多種全店 / 會員優惠、購物金 / 點數折現組合任您搭配，例如：不套用會員優惠、但可使用點數折現等；使您的網店活動設計更豐富且高彈性，顧客買得盡興、您賺得開心 😆

📌「不適用折扣商品」應用範例：

• 特價品不想被套用優惠折扣，但仍可折抵購物金 / 點數折現。
• 以商店購物金當作現金退款，因此全店商品皆可使用購物金折現。

📌 個別排除「不適用折扣商品」：

前往網店後台「商品及分類 > 商品 > 編輯 > 設定」中，開啟「不適用折扣商品」按鈕。

📌 排除優惠 / 購物金 / 點數相關設定：

分別在優惠相關設定、商店購物金、會員點數三處設定是否排除「不適用折扣商品」。

✋ 注意事項

• 開啟「不適用折扣商品」按鈕後，仍需完成後續排除設定步驟，方可排除全店折扣優惠 / 會員等級默認優惠 / 折抵購物金 / 點數折現。
• 優惠相關設定、商店購物金、會員點數三處按鈕皆預設為開啟，即不可被套用優惠 / 折現；若將按鈕關閉，則可被套用優惠 / 折扣。

3 more promotion toggles are out now - Order-level discounts/ Membership offers and store credits/ Member points redemption, which you can mix and match to create various combos of promotions as desired. Enrich your store promotions and ensure your customers fully enjoy the shopping 😍

📌 Use cases:

• Make special offers inapplicable for discounts but applicable for store credit/ member point redemption

• Use store credits as refunds, making store-wide products eligible for store credit redemption

📌 Route:

Go to Admin > [Products & Categories] > [Products] > [Edit] > [Settings] to switch on the "Product not applicable to discount" toggle.

📌 Setup:

Set whether to exclude "Product not applicable to discount" in Promotion Setting, Store Credits Setting, and Member Points Setting respectively.

✋ Notes:

• Upon switching on the toggle, you must complete the subsequent exclusion setup to exclude order-level discounts, membership offers, store credit redemption, and Points Redemption.
• The toggles in Promotion, Store Credits, and Member Points Settings are all switched on by default, which means discounts/ redemptions do not apply. You can switch off the toggles to apply the discounts/ redemptions.