Latest News from the SHOPLINE team
e-Commerce
New Feature

Bulk Update Promotion Labels Unlocked! Streamline Your Campaign Setup 🔖

William avatar
Shared by William • September 05, 2024

Save time and effort—easily manage promotions! The "Bulk Update Products" feature supports "Product Promotion Labels" and "Product not applicable to discount" fields, allowing you to quickly adjust promotional information and boost efficiency 🙋🏻‍♂️


⚙️ Setup steps

1. Go to SHOPLINE Admin > [Products & Categories] > [Products]. Click open the "Import" dropdown list and select "Bulk Import/Update".

2. Click the "Export Product Bulk Update File" button, and a download link will be sent to your inbox.

3. Download the bulk update file and edit the "Product Promotion Label" and "Product not applicable to discount" columns. Then, upload the completed file to proceed. Below are the field descriptions:

🏷️ Product Promotion Label

  • Supports inputting special characters, and emojis, e.g., !@#$%^& 😍✔.
  • The input is limited to 20 characters.
  • Leaving the main product field blank is considered removing the label.

📝 Product not applicable to discount

  • Please use Y/N to set, Y= applicable to discounts, N = not applicable to discounts.
  • Leaving the field blank is considered applicable to discounts.

🔔 Remark

  • Please click "Export Product Bulk Update File" again to download the latest version. Using the old version may cause update failures.
網路開店
新功能

活動檔期神器!促銷標籤大量更新高效登場 🔖

Vivi avatar
Shared by Vivi • September 05, 2024

省時省力,促銷活動輕鬆搞定!「批次/大量更新商品」即日起支援「商品促銷標籤」與「不適用折扣商品」欄位,讓您快速調整商品促銷資訊,提升效率 🙋🏻‍♂️


⚙️ 設定步驟

1. 前往「SHOPLINE 後台 > 商品及分類 > 商品」,在「匯入商品」下拉選單中點選「 大量匯入/更新商品」。

截圖 2023-08-09 下午4.29.11拷貝.png

2. 點選「匯出商品更新檔」按鈕,系統會傳送下載連結至您的信箱。

截圖 2023-08-09 下午4.30.05拷貝2.png

3. 下載商品更新檔後,在新增的「商品促銷標籤」、「不適用折扣商品」欄位編輯,再上傳編輯完成的檔案。以下為欄位填寫說明:

🏷️ 商品促銷標籤

  • 可以輸入特殊符號、表情符號。e.g. !@#$%^😍✔︎
  • 標籤不可超過 20 個字元。
  • 欄位留空,則視為移除促銷標籤。

📝 不適用折扣商品

  • 以半形 Y/N 表示是否適用折扣,Y = 不適用折扣商品,N = 適用折扣商品。
  • 欄位留空視為可適用折扣。

🔔 注意事項

  • 商品更新檔全面改版,請重新點選「匯出商品更新檔」下載最新版本,使用舊版可能導致更新失敗。
e-Commerce
Social Commerce

Get a Handle on Your Annual Sales Data! Export Order Reports for Up to 366 Days 😍

Dalal avatar
Shared by Dalal • August 28, 2024

It couldn't be easier! Now you can export order reports for up to 366 days, generating annual reports with just one click. Be prepared for major sales events with data analysis, and watch your sales soar 🚀

👣 How to export the order report?

Step 1. Go to [Report & Analytics] > [Report Export], and click Order Report (New).

You can also go to [Order Management] > [Orders], and click More Actions > Export Order Report.

Step 2. Choose the order date range. You can export up to 366 days 🔅

Step 3. Select the data fields you want to export.

Step 4. Download the report from your email 📮

📁 How to check the export progress?

Go to [Report & Analytics] > [Bulk Action Process] to view the status of your task.

If the date range exceeds 31 days, the report will be split into monthly files 🗓️

🚨 Remarks

  • If a single month export fails or remains in "Pending" status, while other months export successfully, you only need to re-export the failed month.
  • If you use the "Select All Customers Across Pages" feature to export the order report, the file will not be split.
  • This feature currently supports only online orders.
網路開店
社群購物

年度銷售資訊一手掌握!訂單報表支援匯出 366 天 😍

Dalal avatar
Shared by Dalal • August 28, 2024

就是這麼方便!匯出訂單報表最長可選擇 366 天,讓您一鍵匯出年度報表,在大檔期前做好萬全的數據分析,銷售額直線上升 🚀

👣 如何匯出訂單報表?

Step 1. 前往「報表及分析 > 報表匯出 > 銷售表現」,點選「訂單報表 (新) 」。

您也可以至「訂單管理 > 訂單」,點選「更多動作 > 匯出訂單報表」。

Step 2. 選擇訂單日期範圍,最多可匯出 366 天 🔅

Step 3. 設定需要匯出的資料欄位。

Step 4. 至您的電子信箱下載訂單報表 📮

📁 如何確認匯出進度?

前往「報表及分析 > 大量作業進度」確認執行狀態,若匯出時間大於 31 天,報表將按月份拆分匯出 🗓️

🚨 注意事項

  • 若單一月份執行失敗/持續顯示「待執行」,其他月份正常執行,僅需重新匯出失敗月份報表。
  • 若您使用「顧客跨頁全選」功能匯出訂單報表,則不會拆分檔案。
  • 目前此功能僅支援網路訂單。
e-Commerce
New Feature

Enjoy a More Seamless User Experience with Upgraded "Blog" Features 🏄🏻‍♂️

Fedrik avatar
Shared by Fedrik • August 22, 2024

SHOPLINE's "Blog" feature has received a powerful upgrade! With optimized UI, an improved content editor, a breadcrumb navigation bar, social image previews, and enhanced SEO settings, everything you need to create and share outstanding articles is now at your fingertips 📝


📎 Breadcrumb navigation bar

Home / Blog list page / Article title

The Blog page now features a breadcrumb navigation bar and social image preview settings. Enhance the searchability of your articles with added structured data and improved SEO settings!

🖼️ Optimized Admin UI

You can now preview the article's social image on the left of the article list and visit the article link on the right.

🎨 Upgraded editing tools

Now supports font background color, strikethrough, code, tables, text wrapping, redo, undo, and more!

🔔 Remarks

  • If you have enabled the Layout Engine editor, please adjust the codes according to this document (in Chinese) or contact the Online Merchant Success Team.
  • The new Blog feature supports Ultra Chic, Kingsman, Varm, Philia, Dusk, Skya, Sangria, Bianco, and Doris Bien theme templates. If you are using other theme templates, some features might not be available.
  • Upon upgrading, the text editor for your blog may have compatibility differences due to version updates, which could affect the content of your existing articles. Please check the content for any formatting issues before saving the article.
網路開店
新功能

「部落格」這樣玩!新功能打造順暢用戶體驗 🏄🏻‍♂️

Vivi avatar
Shared by Vivi • August 22, 2024

SHOPLINE 部落格強大進化!不只介面優化,更新內容編輯器版本,更增加麵包屑導覽列、社群預覽圖功能,全面升級文章 SEO。等不及一探超好用的新功能體驗?現在就快著手一篇精彩文章吧 📝


📎 麵包屑導覽列登場

「Home/部落格列表/文章標題」

部落格頁面新增麵包屑導覽列,文章列表圖片可於「社群預覽圖」設定,新增相關結構化資料,SEO 成效有效提升,讓搜尋引擎更懂您!

🖼️ 後台介面嶄新優化

文章列表左側新增社群預覽圖,右側新增文章連結圖示,清楚查看所需資訊。

🎨 內容編輯器強勢升級

內容編輯器升級啦!支援編輯文字底色、刪除線、代碼模式等,還有插入表格、文繞圖、取消重做等豐富的編輯工具。

🔔 注意事項

  • 若您有開啟 Layout Engine 編輯器,請依照此份文件調整代碼,或聯繫您的線上顧問。
  • 新版部落格支援 Ultra Chic 、Kingsman、Varm、Philia、Dusk、Skya、Sangria、Bianco、Doris Bien 商店版型,若您使用其他版型,將無法使用完整功能。
  • 文字編輯器因版本迭代後的兼容性不同,既有的文章於新版編輯器重新編輯可能會影響版面,每次儲存文章前請先檢查內容是否可正常顯示。
SmartPush
New Feature

SmartPush New User Roles Unlocked for Efficient Store Management 💯

Dalal avatar
Shared by Dalal • August 21, 2024

SmartPush now offers sub-account collaboration! Authorize users with new administrator roles, making your workflow way more efficient 🔥


📣 Three key improvements

  • The store owner can authorize users to be administrators 👩🏻‍💻
  • Three role types for precise permissions 🎯
  • Supports up to 50 users for collaborative management!

📍 How to add authorized users?

Go to SmartPush Admin, click the account name > [Store Management] > [Store authorization management] > [Add authorized user]. You can authorize up to 50 users.

🔎 Roles & permissions overview

For more information, please refer to: Authorized User Roles and Permissions.

🔔 Remarks

  • Only the store owner can change user permissions; authorized administrators are not allowed to change the permissions for other users.
新功能
SmartPush

SmartPush 多用戶共同管理,精細分工效率 💯

Theresa avatar
Shared by Theresa • August 21, 2024

SmartPush 提供子帳戶共同協作,開放管理員新身份,讓您的日常分工效率大幅提升 🔥


📣 三大亮點報您知

  • 主帳戶可自行授權子帳戶擔任管理員 👩🏻‍💻
  • 3 種管理員身份,權限分配更精準 🎯
  • 最多支援 50 個子帳戶共同管理!

📍 如何新增授權用戶?

至 SmartPush 後台,點選「帳戶名稱 > 商店管理 > 商店權限管理 > 新增授權用戶」最多可授權 50 個子帳戶共同管理。

🔎 身份權限一次看

詳細權限說明請參考:用戶身份及對應權限說明

🔔 注意事項

  • 僅店長身份可以更改用戶權限,若您是被店長授權的管理員身份,則無法更改其他用戶的授權狀態。
e-Commerce
New Feature

"Order Source" Feature Unlocked 🔐 Track All Orders for Optimal Omnichannel Success!

William avatar
Shared by William • August 21, 2024

Want to understand performance across channels? With SHOPLINE's "Order Source" feature, it's easy to track ✨ View order creation methods and source types, and export order source reports for thorough insights into sales data!

🧐 How to view order source?

Go to Admin > [Order Management] > [Orders]. Enter an order page and find the "Order details" section. You can then find the creation method and source of the order.

💡 Filter orders by order source

Go to Admin > [Order Management] > [Orders] > "Additional Filters" > "Add Filter". You can select "Order Created From"/"Order Source", and apply them for filtering.

*Note: Orders before 1 Aug 2021 are not supported for filtering.

📊 Export order source report

Go to Admin > [Order Management] > [Orders] > "More Actions" > "Export Order Report". In the "Select all" section, check "Order Created from" or "Order Source Type". Then click Export to complete the task!

新功能
網路開店

解鎖「訂單來源」🔐 掌握全通路策略、零售佈局更高效!

Doreen avatar
Shared by Doreen • August 21, 2024

想了解各通路銷售表現嗎?使用 SHOPLINE「訂單來源」功能輕鬆達成 ✨ 可查看訂單成立方式、訂單來源類型,亦可匯出訂單來源報表,讓數據無所遁形!

🧐 如何查看訂單來源?

前往後台「訂單管理 > 訂單」,進入訂單頁面並找到「訂單資料」欄位,即可查看訂單成立方式及來源。

💡 依訂單來源篩選訂單

前往後台「訂單管理 > 訂單 > 更多篩選設定 > 增加篩選條件」,可選擇「訂單成立於 / 訂單來源」,再套用篩選內容即可。

*注意:不支援篩選 2021 / 08 / 01 前的訂單。

📊 匯出訂單來源報表

前往後台「訂單管理 > 訂單 > 更多動作 > 匯出訂單報表 > 選擇全部欄位」,勾選「訂單成立於 / 訂單來源」,接著再匯出就完成囉!