To address the regulatory differences in various countries/regions, SHOPLINE introduces "Auto-check account creation and marketing consent options at checkout", allowing merchants to run their stores with greater flexibility and better operation.

🕹️ How to set up?

• Step 1. Go to [Settings] > [Checkout Settings].
• Step 2. Switch on/off the two toggles for the "Auto-check account creation and marketing consent options at checkout". Then, click Update.

Toggle ON: Option checked by default
Toggle OFF: Option not checked by default

Here is what the settings look like on Taiwan store.

🚨 Remarks

• Merchants will be held accountable for any regulatory issues involving personal data or privacy. Please review carefully before setting the checkboxes.
• Starting 17 October 2024, when customers place orders in Hong Kong stores, the toggles for account creation and marketing consent options will no longer be checked by default. If you'd like to adjust the setting, please take a look at the steps above or FAQ.

因應各國家／地區的法規差異與要求，SHOPLINE 支援自訂「結帳頁會員／權益預設勾選項目」，有助於您更彈性且審慎地營運網店。

🕹️ 設定步驟

• Step１：前往商店後台「設定 > 結帳設定」。
• Step２：自訂「結帳頁會員／權益預設勾選項目」欄位中的兩個按鈕，完成點選「更新」。

開啟按鈕，即預設勾選該項目
關閉按鈕，即預設不勾選該項目

示意圖為台灣商店後台畫面。

🚨 注意事項

• 涉及個資、隱私等法規問題時，需自行承擔相關責任；設定勾選項目前，請務必再三確認。

• 自 2024／10／17 起，顧客於香港商店結帳時，將「不會」預設成為會員、接收最新消息；若您欲更改設定，請見上方說明或參考 FAQ 操作。

Want to track inventory more effectively? The new Inventory Report is your best solution! It offers a variety of filtering options, allowing you to quickly export key data. Use it now and improve inventory efficiency like a boss ✅

New Inventory Report Highlights 📢

✨ Straightforward operation

Go to Admin > [Inventory Management] > [Inventory]. Click "Export inventory report" to export the Inventory Report that covers data from on/offline stores.

✨ Refined filtering conditions

You can apply multiple filters to export the data you want to focus on. You can also search for products using keywords 🤩

1. Product type: All, Product, Add-on Item, and Free Gift.
2. Warehouse: All or individual warehouses.
3. Available Stock ≤: Product with available stock less than a certain number. "Out of Stock" and "Unlimited Quantity" are also selectable.
4. Other filters.

✨ Comprehensive data coverage

The new Inventory Report adds two highly useful fields -- "Preorder limits" and "Pending delivery quantity", making it easier for you to confirm the minimum restock quantity 🤘

1. Preorder limit: Preorder limit of the product.
2. Pending delivery quantity: Quantity of the product that has been confirmed but not yet delivered. Currently, it is calculated based on online store orders only.

​

🔔 ​Remarks

• If a staff member cannot view or export the report, the store owner can grant permissions for them in the Admin. Please refer to the FAQ for detailed information.
• The "Product Inventory Report" and "Product Inventory Report (POS)" can still be downloaded and will be removed after 2027/01/02.

還在煩惱如何有效追蹤庫存？新版庫存報表是您的最佳解方！SHOPLINE 新版庫存報表支援多元篩選條件，讓您快速匯出重點資料，有感提升庫存效率 ✅

新版庫存報表亮點大公開 📢

✨ 操作超直覺！

在「商店後台 > 庫存管理 > 庫存」，在庫存管理頁點按「匯出庫存報表」即可匯出線上線下整合的完整庫存報表。

✨ 篩選更細緻！

您可以套用多種篩選條件，匯出您最目前最需要關注的資料。也可以關鍵字搜尋商品呦 🤩

1. 商品種類：全部、商品、加購品、贈品
2. 倉庫：所有倉庫或個別倉庫
3. 可接單庫存 ≤：可接單庫存小於特定數字的商品。也可選擇缺貨中或無限庫存。
4. 其他篩選條件

✨ 資料更全面！

新版庫存報表除了統整線上線下資料外，更新增超實用的預購上限、待出貨數量欄位，方便您確認最低應進貨量🤘

1. 預購上限：該商品預購上限數量。
2. 待出貨數量：該商品已確認而尚未出貨的數量，目前僅計算網店訂單。

🔔 ​注意事項

• 若員工無法查閱、匯出報表，須請店長先在後台的管理後台權限中為員工開啟權限。詳細步驟可參考 FAQ。
• 既有的「商品庫存紀錄」及「庫存總表」(POS) 仍可下載，功能可使用至 2027/01/02。

📣 優惠快報❗️SHOPLINE Payments 與 AFTEE先享後付 合作優惠正式開跑啦～新用戶凡消費即享 10% 回饋，好康錯過不再，心動不如馬上行動 🚀

🎁 限定專屬優惠看這裡

SHOPLINE Payments 與 AFTEE先享後付 首波合作，推出限量行銷補助 💰​

⏰ 活動限時限量只到 2024/12/31，早開通早享受！

⭐️ 活動一：新用戶單筆消費不限金額，結帳現折 10%（最高折抵 150 元）。​
​⭐️ 活動二：新用戶單筆消費滿 3,000 元，結帳現折 200 元。

註：
► 活動一及活動二皆無須登錄，於 AFTEE 結帳頁面將直接現折，並由系統擇優判斷折扣，無法疊加累折，每帳號限回饋乙次​。
► 新用戶為限初次使用「AFTEE先享後付」結帳者。（未曾於任何一個平台、通路使用 AFTEE先享後付 之服務）

🏆 三大亮點快速瞭解 AFTEE先享後付

AFTEE 先買後付，讓您購物簡單便利又安心

1️⃣ 簡單：免註冊會員、免綁卡、免下載 APP。
​2️⃣ 便利：輸入手機號碼，經認證後即可結帳。
​3️⃣ 安心：先確認商品／服務，之後再付款。

🔥 點擊下方按鈕立即開始設定 🔥

商店工作流程再優化！基本資料新增「Merchant ID、物流撥款帳戶資料」欄位，增加「企業檔案」頁，有效降低查詢時間、減少溝通阻礙 🗣️

📍 商店

於商店後台「設定 > 基本資料 > 商店 > 商店基本資料」，新增下列欄位。

• Merchant ID：當您需要與線上顧問溝通時，可使用此 ID 供其查詢，加快作業效率。

• 物流撥款帳戶資料：於物流服務開通後 30 個工作天內顯示；若戶名包含特殊字元 / 生僻字，將拆解文字顯示。

📍 企業檔案

於商店後台「設定 > 基本資料」，新增「企業檔案 > 商業簽約資料」。商業簽約資料分為締約主體、營運主體兩區塊，下圖以個人戶示意包含欄位：

• 商戶類型
• 國家地區
• 身分證字號
• 自然人姓名
• 身分登記住址

🚨 注意事項

• 擁有「基本及網址設定」權限的管理員，方可查看企業檔案頁面；若您想了解權限資訊，請參考：管理員設定。
• 如上述欄位資訊有誤 / 需異動，請向線上顧問提出修改需求。

📣 Due to updates in Facebook policies, the steps to subscribe to Facebook promotion/ order notifications have been adjusted!

Let's walk through the new steps using the example of "Customers subscribing to Facebook promotion notifications" 🏃

1. Customers click the "Subscribe" button next to Facebook in the Member Center, read the subscription notification pop-up, and then click Subscribe now.

2. Complete the following steps based on the login status and previous interactions:

• If customers are logged into Messenger: Click "Subscribe now" and a Messenger conversation with the store will be opened in a new tab.
• If customers are not logged into Messenger: Click "Subscribe now" and customers will be directed to the Messenger login page.

Once customers start a conversation in Messenger:

• If customers have not messaged the Page before: They must click the "Get started" button.
• If customers have previously messaged the Page: The conversation with the Page will appear, and no additional button click is needed.

3. Upon completion, close Messenger and return to the Member Center. The button will be automatically updated to "Subscribed" and a "Subscribed successfully" notification will appear.

📍 Find relevant FAQs here:

• Facebook Messenger Order Update Notification
• Edit Customer Information in Admin
• Member Page Introduction

📣 因應 Facebook 政策調整，顧客訂閱 Facebook 優惠宣傳及訂單通知的流程有些微調整！

以「顧客於會員中心訂閱 Facebook 優惠宣傳」為例，快速為您簡介 GO～～

1. 顧客於會員中心點按 Facebook 右側「訂閱」按鈕後，請先詳閱彈出式視窗內訂閱流程說明，接著點按右下方「前往訂閱」按鈕。

2. 依據不同的狀態，執行相應操作：

• 若顧客已登入 Messenger：點按「前往訂閱」後，將以另開分頁的形式自動開啟該顧客與您粉專的 Messenger 對話。
• 若顧客尚未登入 Messenger：點按「前往訂閱」後，須先登入才會開啟對話視窗。

開啟 Messenger 對話後：

• 若顧客未曾與粉專對話：點按對話中「立即開始」按鈕。
• 若顧客曾與粉專對話：則無須點按任何按鈕，有開啟對話即可。

3. 完成上述操作後，關閉 Messenger 回到會員中心頁面，按鈕會自動轉為「已訂閱」，並提示訂閱成功。

📍 相關 FAQ 都在這裡：

• Facebook Messenger 訂單狀態更新通知
• 後台編輯顧客資訊
• 顧客帳戶資訊頁面介紹

Need to fully assess customer growth? Shoplytics' latest feature "Member Tier Growth" is what you desire!

You can view the long-term tendency via line charts, or compare growth between months via pillar charts. Use data-driven graphics to fine-tune your sales strategies💡

🏅 Feature Highlights 🏅

Go to Shoplytics > [Customers] > [Customer Overview]. Scroll down to find the "Member Tier Growth" section.

📈 Accumulated (line chart)

• Visualizing the growth trends of all membership tiers in the selected time frames.

• Hover the cursor over the chart to display a tooltip showing the latest increase/decrease in the number and proportion of the membership tier for the selected month.

📊 Monthly changes (pillar chart)

• Displaying the monthly increase/decrease for the selected membership tier (you can switch between different tiers).
• Hover the cursor over a month to show the total changes of members for the selected month.

🏅 Bonus Optimization 🏅

Multiple new metrics for Member Tier Summary!

There are four new metrics added in the Membership Tier Summary:

• Total Spend
• Total Number of Purchases
• Avg. Number of Purchases
• Time Between Orders

Delve deeper into the spending of your valuable members!

📣 Remarks

• The start date of "Member Tier Growth" is 1 January 2017. If there are earlier membership records, all data prior to this date are recorded as of 1 January 2017.
• The "Time Between Orders" metric only tracks the order data from the past two years.

想要清楚洞察會員成長狀況？Shoplytics 數據分析中心提供更詳細明瞭的圖像化指標 --「會員分級增長」✨

您可以透過折線圖檢視長期的趨勢變化，也可以切換柱狀圖比較鄰近月份的增減狀況，用清楚的數據為依據，隨時調整銷售策略！

🏅 會員分級增長功能亮點大公開 🏅

前往「Shoplytics 數據分析中心 > 顧客 > 顧客總覽」，下滑後您可看到「會員分級增長」區塊。

📈 累計總數折線圖

• 圖像化所選時間內的的各級會員成長趨勢
• 游標停留的月份顯示各會員分級當月的累計人數、比例

📊 逐月變化柱狀圖

• 顯示所選會員分級 1 - 12 月的各月增加／減少狀況（可切換會員分級）
• 游標停留的月份顯示會員人數的總變化

🏅 加碼優化 🏅

「會員分級概要」新增多項數據！

會員分級概要共新增四項新數據指標：

• 「總消費金額」
• 「總消費次數」
• 「平均消費次數」
• 「購買週期」

讓您可以深入比較會員分級的消費狀況！

📣 注意事項

• 會員分級增長指標的開始日期為 2017/1/1，若有時間更早的會員資料，則會全數紀錄為 2017/1/1 的數據。
• 「購買週期」指標僅追蹤近兩年的訂單數據。