您於商店後台為顧客建立訂單時，可選擇「自取」類型的送貨方式啦！🎉 多種物流方式通通備妥，不擔心無法滿足顧客需求 😉

📍 請留意目前僅支援香港店家建立「自取」類型的送貨方式。

🏄‍♂️ 一起試試新功能吧！

前往「商店後台 > 社交電商 > 創建訂單」加入顧客資訊及商品後，可選擇「自取」類型的送貨方式，例如：順豐營業點取件。

✨ 您透過訊息中心、直播、貼文銷售為顧客建立訂單時，也可選擇此類型的送貨方式呦 ✨

還記得超好用的互動神器「聊天小工具」嗎？

⏰ 聊天小工具功能複習時間：
顧客瀏覽官網時，可選擇透過 Facebook、Instagram 等社交管道即時與您展開對話！

現在，不一定要透過社交管道，顧客可直接開啟「線上對話」視窗傳送訊息！互動管道再加一，任君挑選好便利 😎

📣 如何開啟「線上對話」互動管道？

Step 1：前往「訊息中心 > 客服助手 > 官網聊天小工具」頁面。

Step 2：點選「對話管道」區塊，開啟「線上對話」右側按鈕，顧客即可透過此管道與您互動！

📍還可以選擇是否啟用線上對話的「歡迎訊息」並自訂內容。若啟用，顧客每次透過聊天小工具「線上對話」登入會員，便會觸發系統發送歡迎訊息！

🏄‍♂️ 顧客使用「線上對話」與您互動

顧客於網店前台點按聊天小工具按鈕，可選擇「線上對話」與您聯繫。

系統將檢查顧客是否已登入會員：

• 已登入：直接開啟與店家的對話視窗。
• 未登入：跳轉至網店會員登入頁面，顧客登入後開啟與店家的對話視窗。

Remember our powerful "Chat Widget" feature?

⏰ Time for a refresher:
Customers can reach out to you through Facebook, Instagram, or other social channels while browsing your store.

But that's not all 🤩 Now, they can also contact you directly through "Online Conversation". It's an additional channel on top of the existing social channels 😎

📣 Enable "Online Conversation" channel

Step 1. Go to [Message Center] > [Customer Assistant] > [Chat Widget].

Step 2. In the "Conversation channel" tab, switch on the toggle for "Online Conversation".

📍You can also enable and customize the "Welcome message"

If enabled, customers will receive a welcome message when they log in to the store by selecting the "Online Conversation" channel.

🏄‍♂️ Customers chat with "Online Conversation"

Customers can click the "Chat Widget" button and select "Online Conversation".

The system will then check their login status:

• Logged in: Displays the conversation window with the customer.
• Not logged in: Directs customers to the login page. Once logged in, the conversation window will appear and customers will receive the welcome message.

Save time and effort—easily manage promotions! The "Bulk Update Products" feature supports "Product Promotion Labels" and "Product not applicable to discount" fields, allowing you to quickly adjust promotional information and boost efficiency 🙋🏻‍♂️

⚙️ Setup steps

1. Go to SHOPLINE Admin > [Products & Categories] > [Products]. Click open the "Import" dropdown list and select "Bulk Import/Update".

2. Click the "Export Product Bulk Update File" button, and a download link will be sent to your inbox.

3. Download the bulk update file and edit the "Product Promotion Label" and "Product not applicable to discount" columns. Then, upload the completed file to proceed. Below are the field descriptions:

🏷️ Product Promotion Label

• Supports inputting special characters, and emojis, e.g., !@#$%^& 😍✔.
• The input is limited to 20 characters.
• Leaving the main product field blank is considered removing the label.

📝 Product not applicable to discount

• Please use Y/N to set, Y= applicable to discounts, N = not applicable to discounts.
• Leaving the field blank is considered applicable to discounts.

🔔 Remark

• Please click "Export Product Bulk Update File" again to download the latest version. Using the old version may cause update failures.

省時省力，促銷活動輕鬆搞定！「批次／大量更新商品」即日起支援「商品促銷標籤」與「不適用折扣商品」欄位，讓您快速調整商品促銷資訊，提升效率 🙋🏻‍♂️

⚙️ 設定步驟

1. 前往「SHOPLINE 後台 > 商品及分類 > 商品」，在「匯入商品」下拉選單中點選「 大量匯入／更新商品」。

2. 點選「匯出商品更新檔」按鈕，系統會傳送下載連結至您的信箱。

3. 下載商品更新檔後，在新增的「商品促銷標籤」、「不適用折扣商品」欄位編輯，再上傳編輯完成的檔案。以下為欄位填寫說明：

🏷️ 商品促銷標籤

• 可以輸入特殊符號、表情符號。e.g. !@#$%^😍✔︎
• 標籤不可超過 20 個字元。
• 欄位留空，則視為移除促銷標籤。

📝 不適用折扣商品

• 以半形 Y/N 表示是否適用折扣，Y = 不適用折扣商品，N = 適用折扣商品。
• 欄位留空視為可適用折扣。

🔔 注意事項

• 商品更新檔全面改版，請重新點選「匯出商品更新檔」下載最新版本，使用舊版可能導致更新失敗。

It couldn't be easier! Now you can export order reports for up to 366 days, generating annual reports with just one click. Be prepared for major sales events with data analysis, and watch your sales soar 🚀

👣 How to export the order report?

Step 1. Go to [Report & Analytics] > [Report Export], and click Order Report (New).

You can also go to [Order Management] > [Orders], and click More Actions > Export Order Report.

Step 2. Choose the order date range. You can export up to 366 days 🔅

Step 3. Select the data fields you want to export.

Step 4. Download the report from your email 📮

📁 How to check the export progress?

Go to [Report & Analytics] > [Bulk Action Process] to view the status of your task.

If the date range exceeds 31 days, the report will be split into monthly files 🗓️

🚨 Remarks

• If a single month export fails or remains in "Pending" status, while other months export successfully, you only need to re-export the failed month.
• If you use the "Select All Customers Across Pages" feature to export the order report, the file will not be split.
• This feature currently supports only online orders.

就是這麼方便！匯出訂單報表最長可選擇 366 天，讓您一鍵匯出年度報表，在大檔期前做好萬全的數據分析，銷售額直線上升 🚀

👣 如何匯出訂單報表？

Step 1. 前往「報表及分析 > 報表匯出 > 銷售表現」，點選「訂單報表 (新) 」。

您也可以至「訂單管理 > 訂單」，點選「更多動作 > 匯出訂單報表」。

Step 2. 選擇訂單日期範圍，最多可匯出 366 天 🔅

Step 3. 設定需要匯出的資料欄位。

Step 4. 至您的電子信箱下載訂單報表 📮

📁 如何確認匯出進度？

前往「報表及分析 > 大量作業進度」確認執行狀態，若匯出時間大於 31 天，報表將按月份拆分匯出 🗓️

🚨 注意事項

• 若單一月份執行失敗／持續顯示「待執行」，其他月份正常執行，僅需重新匯出失敗月份報表。
• 若您使用「顧客跨頁全選」功能匯出訂單報表，則不會拆分檔案。
• 目前此功能僅支援網路訂單。

SHOPLINE's "Blog" feature has received a powerful upgrade! With optimized UI, an improved content editor, a breadcrumb navigation bar, social image previews, and enhanced SEO settings, everything you need to create and share outstanding articles is now at your fingertips 📝

📎 Breadcrumb navigation bar

Home / Blog list page / Article title

The Blog page now features a breadcrumb navigation bar and social image preview settings. Enhance the searchability of your articles with added structured data and improved SEO settings!

🖼️ Optimized Admin UI

You can now preview the article's social image on the left of the article list and visit the article link on the right.

🎨 Upgraded editing tools

Now supports font background color, strikethrough, code, tables, text wrapping, redo, undo, and more!

🔔 Remarks

• If you have enabled the Layout Engine editor, please adjust the codes according to this document (in Chinese) or contact the Online Merchant Success Team.
• The new Blog feature supports Ultra Chic, Kingsman, Varm, Philia, Dusk, Skya, Sangria, Bianco, and Doris Bien theme templates. If you are using other theme templates, some features might not be available.
• Upon upgrading, the text editor for your blog may have compatibility differences due to version updates, which could affect the content of your existing articles. Please check the content for any formatting issues before saving the article.

SHOPLINE 部落格強大進化！不只介面優化，更新內容編輯器版本，更增加麵包屑導覽列、社群預覽圖功能，全面升級文章 SEO。等不及一探超好用的新功能體驗？現在就快著手一篇精彩文章吧 📝

📎 麵包屑導覽列登場

「Home／部落格列表／文章標題」

部落格頁面新增麵包屑導覽列，文章列表圖片可於「社群預覽圖」設定，新增相關結構化資料，SEO 成效有效提升，讓搜尋引擎更懂您！

🖼️ 後台介面嶄新優化

文章列表左側新增社群預覽圖，右側新增文章連結圖示，清楚查看所需資訊。

🎨 內容編輯器強勢升級

內容編輯器升級啦！支援編輯文字底色、刪除線、代碼模式等，還有插入表格、文繞圖、取消重做等豐富的編輯工具。

🔔 注意事項

• 若您有開啟 Layout Engine 編輯器，請依照此份文件調整代碼，或聯繫您的線上顧問。
• 新版部落格支援 Ultra Chic 、Kingsman、Varm、Philia、Dusk、Skya、Sangria、Bianco、Doris Bien 商店版型，若您使用其他版型，將無法使用完整功能。
• 文字編輯器因版本迭代後的兼容性不同，既有的文章於新版編輯器重新編輯可能會影響版面，每次儲存文章前請先檢查內容是否可正常顯示。

SmartPush now offers sub-account collaboration! Authorize users with new administrator roles, making your workflow way more efficient 🔥

📣 Three key improvements

• The store owner can authorize users to be administrators 👩🏻‍💻
• Three role types for precise permissions 🎯
• Supports up to 50 users for collaborative management!

📍 How to add authorized users?

Go to SmartPush Admin, click the account name > [Store Management] > [Store authorization management] > [Add authorized user]. You can authorize up to 50 users.

🔎 Roles & permissions overview

For more information, please refer to: Authorized User Roles and Permissions.

🔔 Remarks

• Only the store owner can change user permissions; authorized administrators are not allowed to change the permissions for other users.