Latest News from the SHOPLINE team
網路開店
社群購物

年度銷售資訊一手掌握!訂單報表支援匯出 366 天 😍

Dalal avatar
Shared by Dalal • August 28, 2024

就是這麼方便!匯出訂單報表最長可選擇 366 天,讓您一鍵匯出年度報表,在大檔期前做好萬全的數據分析,銷售額直線上升 🚀

👣 如何匯出訂單報表?

Step 1. 前往「報表及分析 > 報表匯出 > 銷售表現」,點選「訂單報表 (新) 」。

您也可以至「訂單管理 > 訂單」,點選「更多動作 > 匯出訂單報表」。

Step 2. 選擇訂單日期範圍,最多可匯出 366 天 🔅

Step 3. 設定需要匯出的資料欄位。

Step 4. 至您的電子信箱下載訂單報表 📮

📁 如何確認匯出進度?

前往「報表及分析 > 大量作業進度」確認執行狀態,若匯出時間大於 31 天,報表將按月份拆分匯出 🗓️

🚨 注意事項

  • 若單一月份執行失敗/持續顯示「待執行」,其他月份正常執行,僅需重新匯出失敗月份報表。
  • 若您使用「顧客跨頁全選」功能匯出訂單報表,則不會拆分檔案。
  • 目前此功能僅支援網路訂單。
e-Commerce
New Feature

Enjoy a More Seamless User Experience with Upgraded "Blog" Features 🏄🏻‍♂️

Fedrik avatar
Shared by Fedrik • August 22, 2024

SHOPLINE's "Blog" feature has received a powerful upgrade! With optimized UI, an improved content editor, a breadcrumb navigation bar, social image previews, and enhanced SEO settings, everything you need to create and share outstanding articles is now at your fingertips 📝


📎 Breadcrumb navigation bar

Home / Blog list page / Article title

The Blog page now features a breadcrumb navigation bar and social image preview settings. Enhance the searchability of your articles with added structured data and improved SEO settings!

🖼️ Optimized Admin UI

You can now preview the article's social image on the left of the article list and visit the article link on the right.

🎨 Upgraded editing tools

Now supports font background color, strikethrough, code, tables, text wrapping, redo, undo, and more!

🔔 Remarks

  • If you have enabled the Layout Engine editor, please adjust the codes according to this document (in Chinese) or contact the Online Merchant Success Team.
  • The new Blog feature supports Ultra Chic, Kingsman, Varm, Philia, Dusk, Skya, Sangria, Bianco, and Doris Bien theme templates. If you are using other theme templates, some features might not be available.
  • Upon upgrading, the text editor for your blog may have compatibility differences due to version updates, which could affect the content of your existing articles. Please check the content for any formatting issues before saving the article.
網路開店
新功能

「部落格」這樣玩!新功能打造順暢用戶體驗 🏄🏻‍♂️

Vivi avatar
Shared by Vivi • August 22, 2024

SHOPLINE 部落格強大進化!不只介面優化,更新內容編輯器版本,更增加麵包屑導覽列、社群預覽圖功能,全面升級文章 SEO。等不及一探超好用的新功能體驗?現在就快著手一篇精彩文章吧 📝


📎 麵包屑導覽列登場

「Home/部落格列表/文章標題」

部落格頁面新增麵包屑導覽列,文章列表圖片可於「社群預覽圖」設定,新增相關結構化資料,SEO 成效有效提升,讓搜尋引擎更懂您!

🖼️ 後台介面嶄新優化

文章列表左側新增社群預覽圖,右側新增文章連結圖示,清楚查看所需資訊。

🎨 內容編輯器強勢升級

內容編輯器升級啦!支援編輯文字底色、刪除線、代碼模式等,還有插入表格、文繞圖、取消重做等豐富的編輯工具。

🔔 注意事項

  • 若您有開啟 Layout Engine 編輯器,請依照此份文件調整代碼,或聯繫您的線上顧問。
  • 新版部落格支援 Ultra Chic 、Kingsman、Varm、Philia、Dusk、Skya、Sangria、Bianco、Doris Bien 商店版型,若您使用其他版型,將無法使用完整功能。
  • 文字編輯器因版本迭代後的兼容性不同,既有的文章於新版編輯器重新編輯可能會影響版面,每次儲存文章前請先檢查內容是否可正常顯示。
SmartPush
New Feature

SmartPush New User Roles Unlocked for Efficient Store Management 💯

Dalal avatar
Shared by Dalal • August 21, 2024

SmartPush now offers sub-account collaboration! Authorize users with new administrator roles, making your workflow way more efficient 🔥


📣 Three key improvements

  • The store owner can authorize users to be administrators 👩🏻‍💻
  • Three role types for precise permissions 🎯
  • Supports up to 50 users for collaborative management!

📍 How to add authorized users?

Go to SmartPush Admin, click the account name > [Store Management] > [Store authorization management] > [Add authorized user]. You can authorize up to 50 users.

🔎 Roles & permissions overview

For more information, please refer to: Authorized User Roles and Permissions.

🔔 Remarks

  • Only the store owner can change user permissions; authorized administrators are not allowed to change the permissions for other users.
新功能
SmartPush

SmartPush 多用戶共同管理,精細分工效率 💯

Theresa avatar
Shared by Theresa • August 21, 2024

SmartPush 提供子帳戶共同協作,開放管理員新身份,讓您的日常分工效率大幅提升 🔥


📣 三大亮點報您知

  • 主帳戶可自行授權子帳戶擔任管理員 👩🏻‍💻
  • 3 種管理員身份,權限分配更精準 🎯
  • 最多支援 50 個子帳戶共同管理!

📍 如何新增授權用戶?

至 SmartPush 後台,點選「帳戶名稱 > 商店管理 > 商店權限管理 > 新增授權用戶」最多可授權 50 個子帳戶共同管理。

🔎 身份權限一次看

詳細權限說明請參考:用戶身份及對應權限說明

🔔 注意事項

  • 僅店長身份可以更改用戶權限,若您是被店長授權的管理員身份,則無法更改其他用戶的授權狀態。
e-Commerce
New Feature

"Order Source" Feature Unlocked 🔐 Track All Orders for Optimal Omnichannel Success!

William avatar
Shared by William • August 21, 2024

Want to understand performance across channels? With SHOPLINE's "Order Source" feature, it's easy to track ✨ View order creation methods and source types, and export order source reports for thorough insights into sales data!

🧐 How to view order source?

Go to Admin > [Order Management] > [Orders]. Enter an order page and find the "Order details" section. You can then find the creation method and source of the order.

💡 Filter orders by order source

Go to Admin > [Order Management] > [Orders] > "Additional Filters" > "Add Filter". You can select "Order Created From"/"Order Source", and apply them for filtering.

*Note: Orders before 1 Aug 2021 are not supported for filtering.

📊 Export order source report

Go to Admin > [Order Management] > [Orders] > "More Actions" > "Export Order Report". In the "Select all" section, check "Order Created from" or "Order Source Type". Then click Export to complete the task!

新功能
網路開店

解鎖「訂單來源」🔐 掌握全通路策略、零售佈局更高效!

Doreen avatar
Shared by Doreen • August 21, 2024

想了解各通路銷售表現嗎?使用 SHOPLINE「訂單來源」功能輕鬆達成 ✨ 可查看訂單成立方式、訂單來源類型,亦可匯出訂單來源報表,讓數據無所遁形!

🧐 如何查看訂單來源?

前往後台「訂單管理 > 訂單」,進入訂單頁面並找到「訂單資料」欄位,即可查看訂單成立方式及來源。

💡 依訂單來源篩選訂單

前往後台「訂單管理 > 訂單 > 更多篩選設定 > 增加篩選條件」,可選擇「訂單成立於 / 訂單來源」,再套用篩選內容即可。

*注意:不支援篩選 2021 / 08 / 01 前的訂單。

📊 匯出訂單來源報表

前往後台「訂單管理 > 訂單 > 更多動作 > 匯出訂單報表 > 選擇全部欄位」,勾選「訂單成立於 / 訂單來源」,接著再匯出就完成囉!

網路開店
優化

定期購開放自行換卡更方便!介面進化重磅加碼 🎉

Vivi avatar
Shared by Vivi • August 19, 2024

為您打造更便利的購物體驗,定期購優化啦!開放顧客於會員中心自行更新信用卡資料,後台介面增加三種頁籤資訊,操作更直覺 💡


🗂️ 最詳細的介面

「定期購資訊」、「訂單列表」、「活動紀錄」3 個頁籤輕鬆切換,所有資訊一次看 😍

💳 如何更換信用卡?

顧客可於「會員中心」點選「更新信用卡資訊」,選擇「使用新卡」,填寫卡號資訊即可自行更換卡片。

📋 選擇既有綁卡也沒問題

若顧客曾有其他綁卡紀錄,可直接選擇更換,不用再次輸入卡片資訊,操作好輕鬆 👍

🚨 注意事項

  • 定期購功能僅適用指定模組/App。
  • 第一期訂單不支援更新信用卡資訊。
  • 僅支援付款方式為 SHOPLINE Payments 信用卡一次付清。

e-Commerce
Improvement

Custom Card Setup Unlocked! Enjoy Greater Flexibility in Product Subscription 🎉

William avatar
Shared by William • August 19, 2024

Streamline shopping experience with the the optimized Product Subscription feature! Customers now can update credit cards in the Member Center, and 3 new tabs are added for clearer info💡


🗂️ A comprehensive interface

Switch between "Subscription information", "Order list", & "Activity logs" for an overview of all important details 😍

💳 Add credit card info

Customers can go to [Member Center] > [Orders]. Click "Update Credit Card Information", and select "Use a new card" to add new cards.

📋 Select existing cards

Customers who have added cards before can select the existing cards for easy and quick payments!

🚨 Remarks

  • Product Subscription is only available for certain modules and apps.
  • The first subscription does not support updating credit card information.
  • Only supports SHOPLINE Payments credit card payments in full.
New Feature
e-Commerce

Promotion Available for Duplication! Streamline Campaign Settings 🤩

William avatar
Shared by William • August 19, 2024

Seize the business opportunities during the Olympics season with SHOPLINE's "Duplicate promotions" feature 🔥 With just one click, duplicate and apply the existing promotions in under 3 secs!

📍 Duplicate promotions of all kinds

📍 3 steps to duplicate, apply, & publish

  1. Go to SHOPLINE Admin > [Promotions & Reward] > [Promotions] > [Promotions / Free Shipping / Bundle Promotions / Reward Campaign]. Find the promotional campaign you would like to duplicate.
  2. Click "Edit" and select "Duplicate". The system will automatically duplicate the content and direct you to the settings page.
  3. After settings, click "Preview", then click "Confim" to publish the campaign.

📍 Remarks

  • Promotions of different types support applying and importing different fields. Please refer to the corresponding FAQs.
  • The system defaults the start time to the nearest hour on the hour at the moment of duplication and defaults the end time to null.
    For example, you click "Duplicate" on 2024/8/9 at 04:40 pm. The start time will be 2024/8/9 04:00 pm and the end time will be null.