Latest News from the SHOPLINE team
Social Commerce
New Feature

Streamlined Staff Management With 2 New Message Center Features 😎

Fedrik avatar
Shared by Fedrik • January 20, 2025

To prevent multiple staff members from replying to the same customer at the same time, Message Center has introduced two new features: Viewing and Typing Indicators for Staff Members. These features reduce redundancy and ensure efficient use of team resources 🔥

📍 This feature is available for conversations in "Shop Message" and "Instant Message".

👥 Displays the number of viewers

The system will detect "multiple staff members currently viewing the conversation" when both of the following conditions are met:

  • More than one staff member clicks on the same conversation in the Message Center.
  • Staff members remain active on the browser where the conversation is open.

➡️ An indicator will then appear on the top right of the conversation box, showing the number of staff members viewing the conversation.

💬 Displays typing indicator

The system will detect "multiple staff members currently typing in the conversation" when both of the following conditions are met:

  • More than one staff member is typing in the conversation box.
  • The text cursor is active (blinking) in the conversation box.

➡️ A name indicator will then appear above the conversation box, displaying the names of staff members typing the message.

New Feature
e-Commerce

Pick and Ship Like a Pro with "Customize Order Invoice"! Maximize Efficiency and Polish Your Brand Image 🏢✨

Dalal avatar
Shared by Dalal • January 16, 2025

The "Customize Order Invoice" app allows you to customize order invoices for various scenarios. Easily create exclusive picking lists, order invoices, packing slips, and more.

No complex coding is required—everything can be managed effortlessly in the admin 🧚🏻‍♀️

📍 Install the app

Go to [Apps] > [Apps Store], find "Customize Order Invoice" and click Install Now.

✏️ Set up the template

Customize the header and the footer, upload your unique logo, and select from 50+ detail options!

📮 Download the invoice

Go to the order page, select the orders you wish to export, and click Bulk Actions > Customize Order Invoice to download them via your email ✅

⚠️ Remarks

  • This app only supports configuring a single custom order invoice template.
  • The email delivery may take some time. Please be patient or check your Spam folder.
新功能
網路開店

撿貨/出貨快狠準!「自訂訂單明細 App」兼顧效率與品牌形象 🏢✨

Dalal avatar
Shared by Dalal • January 16, 2025

「自訂訂單明細 App」能依照不同情境靈活客製化訂單明細,製作專屬的撿貨單、訂單明細、出貨單等。無需編寫複雜的程式碼,後台操作輕鬆搞定 🧚🏻‍♀️

📍 安裝擴充功能

前往擴充功能商店找到「自訂訂單明細」,點選「立刻安裝」。

✏️ 設定自訂模板

不僅可自訂頁首/頁尾、上傳專屬 Logo,還提供逾 50 個內容選項供您設定!

📮 下載自訂訂單明細

前往訂單頁面,勾選您想匯出的訂單,點選「批次動作 > 自訂訂單明細」,即可至電子信箱下載 ✅

⚠️ 注意事項

  • 此擴充功能僅支援設定一個自訂訂單明細模板。
  • 傳送電子郵件可能需要一些時間,請耐心等待,或檢查您的垃圾郵件。
Shopper App
New Feature

Shop and Download in One Go! Enjoy the Free Shopper App "Download Guide" Feature ❤️‍🔥

Dalal avatar
Shared by Dalal • January 07, 2025

Shopper App supports displaying a QR code floating window & a pinned banner on the storefront, allowing customers to access the app store while shopping! Easily boost app downloads and watch your revenue soar 🚀

⚙️ How to set up?

Step 1. Go to [Mobile App Management] > [App Settings] > [App Download Guide].

Step2. Follow the instructions to install the app and activate the app script ✅

Step 3. Return to the "App Download Guide" page to set the QR code floating window display & icon color 💡

‼️ Remarks

  • You need to publish the app before using this feature.
  • If no further changes are set after you activate the script, the system will automatically display the default content.
新功能
Shopper App

顧客邊逛邊下載!Shopper App「下載引導」免費安裝,立即啟用 ❤️‍🔥

Dalal avatar
Shared by Dalal • January 07, 2025

Shopper App 支援在前台顯示 QR Code 懸浮視窗及置頂引導,讓顧客邊逛邊導流到應用程式商店!輕鬆提升 App 下載率,助力營收大爆發 🚀

⚙️ 如何設定?

Step 1. 前往「App 管理 > App 設定 > App 下載引導」。

Step2. 依照指示安裝擴充功能,並啟用 App 腳本 ✅

Step 3. 返回 App 下載引導頁面,設定 QR Code 懸浮視窗顯示方式及圖標顏色 💡

‼️ 注意事項

  • 您需要先發佈 App 才能使用此功能。
  • 若您啟用腳本後未進行相關設定,前台將顯示系統預設內容。
Shopper App
New Feature

Shopper App Product Page Level Up! Explore "Sidebar ✚ Main Tab" for Seamless Shopping 🏎️ 💨

Dalal avatar
Shared by Dalal • December 11, 2024

Welcome to the new era of app shopping! Shopper App introduces the new "Main Tab" and "Sidebar Navigation" features, along with enhanced product pages and product sets.

Update your Shopper App now and enjoy powerful native features 💥

  • New "Main Tab" feature: Display specific product categories on the app’s homepage, highlighting featured products & promotions.
  • New "Sidebar Navigation" feature: Set featured links in the sidebar, providing shoppers easy access to important pages ✅
  • Enhanced product pages: Added "All Products" page, and optimized category pages; some elements/pages support product sets 🛍️
  • Optimized "Bottom Navigation": Added 3 new tabs — "All Products", "Wishlist", and "Custom URL".
  • Upgraded shopping cart icon: Displays the number of items in the cart with customizable color settings 🛒
  • Improved message feature: You can now copy text & easily click to open links 💌
新功能
Shopper App

Shopper App 商品頁再進化!新增「側邊欄 ✚ 主要分頁」讓購物暢行無阻 🏎️ 💨

Dalal avatar
Shared by Dalal • December 11, 2024

用 App 下單的時代來臨了!Shopper App 新增「主要分頁、側邊欄」設計區塊,優化商品頁、組合商品展示,立即為您的 Shopper App 發佈最新版本,享受豐富的原生功能 💥

  • 新增「主要分頁」功能:於 App 首頁展示指定商品分類,讓顧客第一時間查看主打商品或促銷活動。
  • 新增「側邊欄」功能 :將商店中的精選項目設定在側邊欄,提供顧客快速導航 ✅
  • 優化 App 商品頁:新增「所有商品」列表頁,優化分類列表頁,部分元件/列表頁支援顯示組合商品 🛍️
  • 優化「底部應用欄:新增「所有商品、追蹤清單、自訂」 3 個分頁!
  • 優化購物車圖示:購物車圖示顯示商品數量,支援自訂顏色 🛒
  • 優化留言功能 :留言功能支援長按複製文字 & 點擊開啟連結 💌
New Feature
e-Commerce

Sorting for Better Visibility! Blog Category Launched 😻

William avatar
Shared by William • November 28, 2024

Want to attract optimal traffic to your store? Try the new Blog Category feature! You can create simple and eye-catching category titles to enjoy the following benefits:

・Increase search engine visibility
・Engage customers to stay and browse your store
・Easily organize similar articles

☝️ How to add blog category?

Go to SHOPLINE Admin > [Online Store Design] > [Blog]. Click "Manage category" > "Add category", and complete the category and SEO settings.

✌️ How to categorize blog articles?

Go to SHOPLINE Admin > [Online Store Design] > [Blog]. Click "Add Article" or "Edit" and click open the Category drop-down menu.

📌 Keyword search & filter

Go to SHOPLINE Admin > [Online Store Design] > [Blog]. To locate a certain blog article, you can search by entering keywords in the search bar or filter with the drop-down menu.

📣 Remarks

  • For merchants who use the layout engine, please refer to Blog Restructure (in Chinese) to adjust your codes.
  • Adding/editing/deleting an article category will be updated within 24 hours after such change is saved.
  • Each store can add up to 10 article categories.
  • The Sangria theme template currently doesn't support Blog Category.
新功能
網路開店

已分類,顧客愛看!部落格推出文章分類功能 😻

Doreen avatar
Shared by Doreen • November 28, 2024

在資訊爆炸的時代,該如何有效掌握流量?部落格推出文章分類功能,藉由精簡搶眼的分類標題,使您達到以下多種效益:

・增加搜尋引擎曝光機會
・吸引顧客佇足、瀏覽網站
・同質性文章輕鬆分類管理

📌 如何新增文章分類?

前往商店後台「網店設計 > 部落格 > 分類管理」,點選「新增分類」並完成分類內容、SEO 設定。

📌 如何分類部落格文章?

前往商店後台「網店設計 > 部落格 > 新增文章/編輯」,下拉「管理 > 分類」表單。

📌 關鍵字搜尋與篩選

前往商店後台「網店設計 > 部落格」,可輸入文章標題關鍵字搜尋,亦可搭配下拉表單篩選分類。

📣 注意事項

  • 若您的商店有開啟 Layout engine 編輯器,請先參考部落格重構文件調整代碼。
  • 新增/編輯/刪除文章分類時,系統將於儲存設定後的 24 小時內更新。
  • 每間商店最多可新增 10 個文章分類。
  • Sangria 版型暫不支援顯示文章分類。
Retail POS
Improvement

POS Stocktaking Speed Doubled with "Specified Product" Inventory Count 💡

William avatar
Shared by William • November 08, 2024

Do you frequently deal with inventory discrepancies in your retail stores? The Inventory Count feature now includes a "specified product" option, allowing you to focus on specific items for stocktaking, significantly boosting work efficiency! 💼


🌼 Create inventory count with specified products

Step 1. Go to POS app > [Inventory Count]. Click on the "+" button in the upper left corner.


Step 2. Select "Partial" for Count Method and "Product" for Select product.

Step 3. Choose all the products you want to stocktake, and tap Add to complete.

Three simple steps to double your stocktaking efficiency! Try the new feature to count specific products now 🤩


⚠️ Remarks

  • The upper limit for product selection is 100.
  • If you use a scanner to search for products, please remember to manually select the scanned product.