您在 SHOPLINE Live 新增的直播或重播影片，現在可以直接展示在 Shopper App，讓顧客用手機／平板輕鬆觀看！有效曝光直播商品，抓住每一次銷售機會 👏🏻

📺 SHOPLINE Live 設定步驟

1 .前往「社交電商 > SHOPLINE Live」新增直播。

2. 選擇「SHOPLINE」直播渠道，完成相關設定。

3. 開始直播後，點選「Shopper App 直播」按鈕，開啟「將直播展示在 Shopper App」功能 ✅

📱Shopper App 設定步驟

1. 前往「Shopper App 管理 > App 設計 > Simple 版型」，進入 App 頁面編輯器。

2. 點選左側元件庫的「直播懸浮元件」進行設定。

⚠️ 注意事項

• Shopper App 平台版本須更新至 v1.16 及以上才可使用此功能。
• 「直播懸浮元件」及「懸浮元件」不可同時開啟。
• 僅「SHOPLINE」直播渠道支援同步展示至 Shopper App。

Your SHOPLINE livestreams and replays can now be displayed directly in the Shopper App, allowing customers to easily watch on their phones or tablets!

Showcase your products in real time and capture every sales opportunity 👏🏻

📺 SHOPLINE Live setup

1. Go to [Social Commerce] > [SHOPLINE Live] to create a livestream.

2. Select the "SHOPLINE" broadcast channel and complete the required setup.

3. Once the livestream starts, click Shopper App Live and enable the "Display the livestream on your Shopper App" toggle ✅

📱Shopper App setup

1. Go to [Shopper App Management] > [App Design] > [Simple Template] and click Set up to enter the app page editor.

2. Click Live Floating Action Button in the left panel to set up.

⚠️ Remarks

• The Shopper App platform version must be updated to v1.16 or above to use this feature.
• "Live Floating Action Button" and "Floating Action Button" cannot be enabled at the same time.
• This feature is only available for the "SHOPLINE" broadcast channel.

SmartPush 更新亮點一次看！收藏素材靈活升級，全新推出送達能力的數據分析，助您提升行銷效率，讓設計更輕鬆、數據分析更完整 📮

🌼 收藏素材升級

解放編輯器的頁首、頁尾固定位置限制，所有區段皆能上下移動與收藏，「訂閱」區塊也支援收藏，設計更彈性！

➡️ 複習如何收藏素材

📊 送達能力分析

數據儀表板頁面新增送達能力區塊，即時觀測送達率、退訂率等關鍵指標，掌握寄信表現，維持良好域名信譽。
📣 僅支援使用「獨立域名」發送電子郵件的數據。

➡️ 查看送達能力細節

See what’s new in SmartPush! Enjoy more flexible "Universal Content" and brand-new email deliverability analytics. Design with ease and gain clear insights into delivery performance 📮

🌼 Universal Content

Break free from the limitations of fixed headers and footers. All sections can now be freely reordered and saved. The "Manage subscriptions" block also supports saving, giving you greater flexibility when designing emails.

➡️ Review Universal Content

📊 Email Deliverability Module

Now available in the Data Dashboard, helping you track key metrics such as delivery rate and unsubscribe rate. Gain better visibility into email performance while maintaining a healthy sending domain.

📣 Available only for emails sent via a Custom Brand Domain.

➡️ Understand Data Dashboard

Ready to embrace a new experience? Shopper App has been fully upgraded, making your products and campaigns more flexible and engaging than ever!

Check out what's new in this update ✨

• Display up to 3 "Pop-up Ads" at once
  ​Set different launch times for each pop-up to seize every sales opportunity!

• Support QR code product redemption
  Customers can now view QRedeem (TW) and O2O (HK) orders right in the app and scan the QR codes for quick redemption ✅

• Custom cover images for "Video Element"
  Say goodbye to blurry covers and grab your customers' attention at first glance 🦋

• Show available promotions on product detail pages
  Encourage purchases and drive conversions!

• Optimized the "App Download Gift" feature
  Improved trigger timing for the pop-up and floating icon, plus refined redemption logic for a smoother experience.

• Improved store information display
  Images on the Store Information and Store Detail pages now render fully to enhance brand professionalism 🔍

• Upgraded Android technical
  Updated the API version to support 16K page size and meet the latest Google Play requirements.

準備好迎接新體驗了嗎？Shopper App 多項功能全面優化，讓您的商品與活動展示更靈活、更吸引人！往下看本次更新亮點 ✨

• 一次展示 3 個「彈窗廣告」
  可分別設定不同的上架時間，抓住每個銷售時機！

• 支援 QR Code 商品兌換
  訂單頁面新增顯示 QRedeem（台灣）、O2O（香港）訂單，顧客可直接使用 Shopper App 開啟 QR Code 進行兌換 ✅

• 「影片元件」自訂封面圖
  告別模糊封面，第一眼就抓住顧客目光 🦋

• 商品詳情頁顯示適用優惠
  吸引顧客使用優惠購買，提升下單轉換率！

• 優化「App 下載禮」功能
  優化下載禮彈窗及懸浮圖標的出現時機，完善下載禮領取成功邏輯。

• 門市資訊顯示更完整
  確保門市資訊頁及詳情頁的圖片完整呈現，提升品牌專業度 🔍

• Android 技術升級
  更新 API 版本，支援 16K 頁面大小，以符合 Google Play 最新政策規定。

We've further optimized the "Bulk Create/Update Products" features! Now featuring separate "Export/Import" buttons and custom data ranges, making product management effortless and efficient 🥰

🙋‍♂️ Bulk Create Products

Go to SHOPLINE Admin > [Products & Categories] > [Products]. Click the "Import" drop-down menu and select Bulk create products. Please refer to the FAQ for detailed steps.

🙋‍♀️ Bulk Update Products

Go to SHOPLINE Admin > [Products & Categories] > [Products]. Click Export and select the export range. Please refer to the FAQ for detailed steps.

🙋 Upload Updated Files

1. Go to SHOPLINE Admin > [Products & Categories] > [Products]. Click the "Import" drop-down menu and select Bulk update products.
2. Upload the updated .xls / .xlsx files and click Import.

SHOPLINE 針對大量建立／更新商品功能進行細部優化，拆分為「匯出／匯入」兩個按鈕，並支援自訂商品資料範圍，使商品管理流程更簡易便利 🥰

🙋‍♂️ 大量建立商品

前往商店後台「商品及分類 > 商品」，下拉「匯入」表單並點選「大量建立商品」；更多步驟請參考 FAQ。

🙋‍♀️ 大量更新商品

前往商店後台「商品及分類 > 商品」，點選「匯出」並選擇商品資料範圍；更多步驟請參考 FAQ。

🙋 上傳更新檔案

1. 前往商店後台「商品及分類 > 商品」，下拉「匯入」表單並點選「大量更新商品」。
2. 上傳已更新的 .xls／.xlsx 格式檔案，點選「匯入」即可。

若您有任何問題，歡迎隨時詢問線上顧問，謝謝！

"Customer Group" allows you to segment customers accurately with various filters and export reports to formulate the best marketing strategies.

To make your segmentation even more powerful, we have added a new "Member Point Expired in N Days" filter.

Here's a quick overview of how it works:

1. Go to SHOPLINE Admin > [Customer Management] > [Customer Group] and click Create group.
2. Find the "Include" section.
3. Select Profile > Point Expired in N Days filter.
4. Select the number of days (Supports 1-30 days).

🙌 Advanced Applications

Once customer groups are created, you can use the "Broadcast Center" feature to send broadcast messages to each segment. Broadcast channels include: Email, SMS, Facebook, LINE, WhatsApp, and SmartPush.

1. Find the target customer group to send broadcast messages to.
2. Click View List to enter the group page.
3. Click the "Actions" drop-down menu.
4. Select a broadcast channel based on your needs.

💡 Learn More

• To learn more about "Customer Group", please refer to: Customer Group Analytics.
• The "Customer Group" filter conditions are mainly divided into 7 types: Profile, Customer tags, Product Preferences, Visiting Behavior, Purchase Behavior, Accept Marketing and Smart RFIM Grouping.

Questions? Feel free to contact our Online Merchant Success Team. Thank you!

顧客分群將協助您透過多種篩選條件精準分眾，並支援匯出各分群相關資訊報表，以利制定更合適的行銷策略、活動；以本次新增的「點數將於 N 天內到期」為例，帶您快速了解如何篩選：

1. 前往「顧客管理 > 顧客分群 > 建立分群」
2. 找到「包含」欄位
3. 選擇「基本資料 > 點數將於 N 天內到期」
4. 設定 N 天天數即可（支援選擇 1 至 30 天）

🔆 延伸應用

成功建立顧客分群後，您可以使用廣播中心功能，向各分群顧客發送宣傳廣播；廣播管道包括：電郵、簡訊、Facebook、LINE、WhatsApp 與 SmartPush。

1. 找到欲發送宣傳廣播的顧客分群
2. 點選「檢視名單」進入該分群頁
3. 下拉「建立活動」表單
4. 依據您的需求選擇廣播管道

💡 補充資訊

• 若您想了解何謂顧客分群，請參考：顧客分群數據分析。
• 顧客分群篩選條件分為 7 個類別：基本資料、顧客標籤、商品偏好、造訪行為、消費行為、接受優惠宣傳與智慧 RFIM 分群。

若您有任何問題，歡迎隨時諮詢線上顧問，謝謝！