Collecting data is key to effective member management. Enable "Mandatory Member Profile Completion" now to optimize your member database, gaining insights into needs and precise marketing.

1. [Settings] > [Customer Settings] > [Sign up method]

2. Enable Mandatory member profile completion

3. Scroll down to the bottom of the page and click "Update"

❎ Before enabling the feature (left image below)

• During login, existing members can click "Skip" without completing their profile.
• Merchants cannot collect complete data on their members.

✅ After enabling the feature (right image below)

• During login, existing members won't see the button.
• Merchants can collect complete data on their members.

搜集資料是會員經營的核心要素，啟用「強制補填會員資料」功能，完善您的網店會員資料庫，進一步了解需求、精準行銷。

1. 設定 > 顧客設定 > 顧客註冊方式
2. 啟用「強制補填會員資料」功能
3. 下拉至頁面底部點選「更新」儲存

❎ 啟用功能前（下圖左）

• 既有會員登入時，可點選「略過」補填步驟。
• 無法搜集完整的網店會員資料。

✅ 啟用功能後（下圖右）

• 既有會員登入時，將不顯示「略過」按鈕。
• 有助於搜集完整的網店會員資料。

當顧客來訊，多位客服同時回覆，容易造成作業重疊的情況、浪費客服資源 👩🏻‍💻

訊息整合中心全新推出「顯示客服查看＆輸入狀態」2 功能，助您有效解決此問題，效率爆棚 🔥

📍 此功能適用於訊息中心「官網訊息」及「社群訊息」的對話框。

👥 顯示查看對話人數

若對話框同時滿足以下兩個條件，則會被系統判定為「多位客服共同查看同一則對話」：

• 多位客服在訊息中心點入同一則對話
• 且停留在開啟此對話視窗的瀏覽器頁面

➡️ 在輸入框右上方將顯示有多少位客服正在查看目前對話。

💬 顯示訊息輸入狀態

若對話同時滿足以下兩個條件，則會被系統判定為「多位客服正在同時輸入訊息」：

• 多位客服在同一則對話的輸入框內有「文字」訊息
• 且游標停留於框內（閃爍線存在）

➡️ 在輸入框左上方將顯示哪位客服正在輸入。

To prevent multiple staff members from replying to the same customer at the same time, Message Center has introduced two new features: Viewing and Typing Indicators for Staff Members. These features reduce redundancy and ensure efficient use of team resources 🔥

📍 This feature is available for conversations in "Shop Message" and "Instant Message".

👥 Displays the number of viewers

The system will detect "multiple staff members currently viewing the conversation" when both of the following conditions are met:

• More than one staff member clicks on the same conversation in the Message Center.
• Staff members remain active on the browser where the conversation is open.

➡️ An indicator will then appear on the top right of the conversation box, showing the number of staff members viewing the conversation.

💬 Displays typing indicator

The system will detect "multiple staff members currently typing in the conversation" when both of the following conditions are met:

• More than one staff member is typing in the conversation box.
• The text cursor is active (blinking) in the conversation box.

➡️ A name indicator will then appear above the conversation box, displaying the names of staff members typing the message.

The "Customize Order Invoice" app allows you to customize order invoices for various scenarios. Easily create exclusive picking lists, order invoices, packing slips, and more.

No complex coding is required—everything can be managed effortlessly in the admin 🧚🏻‍♀️

📍 Install the app

Go to [Apps] > [Apps Store], find "Customize Order Invoice" and click Install Now.

✏️ Set up the template

Customize the header and the footer, upload your unique logo, and select from 50+ detail options!

📮 Download the invoice

Go to the order page, select the orders you wish to export, and click Bulk Actions > Customize Order Invoice to download them via your email ✅

⚠️ Remarks

• This app only supports configuring a single custom order invoice template.
• The email delivery may take some time. Please be patient or check your Spam folder.

「自訂訂單明細 App」能依照不同情境靈活客製化訂單明細，製作專屬的撿貨單、訂單明細、出貨單等。無需編寫複雜的程式碼，後台操作輕鬆搞定 🧚🏻‍♀️

📍 安裝擴充功能

前往擴充功能商店找到「自訂訂單明細」，點選「立刻安裝」。

✏️ 設定自訂模板

不僅可自訂頁首／頁尾、上傳專屬 Logo，還提供逾 50 個內容選項供您設定！

📮 下載自訂訂單明細

前往訂單頁面，勾選您想匯出的訂單，點選「批次動作 > 自訂訂單明細」，即可至電子信箱下載 ✅

⚠️ 注意事項

• 此擴充功能僅支援設定一個自訂訂單明細模板。
• 傳送電子郵件可能需要一些時間，請耐心等待，或檢查您的垃圾郵件。

Shopper App supports displaying a QR code floating window & a pinned banner on the storefront, allowing customers to access the app store while shopping! Easily boost app downloads and watch your revenue soar 🚀

⚙️ How to set up?

Step 1. Go to [Mobile App Management] > [App Settings] > [App Download Guide].

Step2. Follow the instructions to install the app and activate the app script ✅

Step 3. Return to the "App Download Guide" page to set the QR code floating window display & icon color 💡

‼️ Remarks

• You need to publish the app before using this feature.
• If no further changes are set after you activate the script, the system will automatically display the default content.

Shopper App 支援在前台顯示 QR Code 懸浮視窗及置頂引導，讓顧客邊逛邊導流到應用程式商店！輕鬆提升 App 下載率，助力營收大爆發 🚀

⚙️ 如何設定？

Step 1. 前往「App 管理 > App 設定 > App 下載引導」。

Step2. 依照指示安裝擴充功能，並啟用 App 腳本 ✅

Step 3. 返回 App 下載引導頁面，設定 QR Code 懸浮視窗顯示方式及圖標顏色 💡

‼️ 注意事項

• 您需要先發佈 App 才能使用此功能。
• 若您啟用腳本後未進行相關設定，前台將顯示系統預設內容。

Welcome to the new era of app shopping! Shopper App introduces the new "Main Tab" and "Sidebar Navigation" features, along with enhanced product pages and product sets.

Update your Shopper App now and enjoy powerful native features 💥

• New "Main Tab" feature: Display specific product categories on the app’s homepage, highlighting featured products & promotions.

• New "Sidebar Navigation" feature: Set featured links in the sidebar, providing shoppers easy access to important pages ✅

• Enhanced product pages: Added "All Products" page, and optimized category pages; some elements/pages support product sets 🛍️

• Optimized "Bottom Navigation": Added 3 new tabs — "All Products", "Wishlist", and "Custom URL".

• Upgraded shopping cart icon: Displays the number of items in the cart with customizable color settings 🛒

• Improved message feature: You can now copy text & easily click to open links 💌

用 App 下單的時代來臨了！Shopper App 新增「主要分頁、側邊欄」設計區塊，優化商品頁、組合商品展示，立即為您的 Shopper App 發佈最新版本，享受豐富的原生功能 💥

• 新增「主要分頁」功能：於 App 首頁展示指定商品分類，讓顧客第一時間查看主打商品或促銷活動。

• 新增「側邊欄」功能 ：將商店中的精選項目設定在側邊欄，提供顧客快速導航 ✅

• 優化 App 商品頁：新增「所有商品」列表頁，優化分類列表頁，部分元件／列表頁支援顯示組合商品 🛍️

• 優化「底部應用欄」：新增「所有商品、追蹤清單、自訂」 3 個分頁！

• 優化購物車圖示：購物車圖示顯示商品數量，支援自訂顏色 🛒

• 優化留言功能 ：留言功能支援長按複製文字 & 點擊開啟連結 💌