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Smart OMO Upgraded! Customizable Attribution Duration for Recommended Products 😍

William avatar
Shared by William • February 12, 2025

Smart OMO's product recommendation now allows merchants to customize the sales attribution duration (link duration) for flexible customer management. Sales attribution rules are also optimized for a clearer performance listing. Let's find out what's new 😌


📍 Customize link attribution duration

Go to Admin > [Retail Store] > [Smart OMO] > [Feature Settings]. In the "Recommended Products" section, set the attribution duration (defaulted as 24 hours).

Customizable Time range:

  • 1 to 23 hours
  • 1 to 60 days

💡 Remember to click Update to save the changes!


📍 Notes on the sales attribution rules

  • If a store/staff has been removed or has resigned, the sales will still be regarded as the store/staff performance.
  • The link has an expiration duration (i.e. attribution duration). Customers need to click the link, create an order, and check out within the duration for it to be regarded as a valid performance.