Enjoy Limitless Livestream Reach with "Cross-Channel Broadcast" 🔥

Want more customers to join your livestreams? 🎉 With SHOPLINE Live's new "Cross-Channel Broadcast" feature, notifying your audience has never been easier. Go live on Facebook, and your customers will instantly receive LINE, Instagram, and WhatsApp notifications—keeping them in the loop and boosting your reach!

🚀 3 steps to set up

Step 1. Go to SHOPLINE Admin > [Social Commerce] > [SHOPLINE Live] and enter a Facebook livestream. Then, select the "Broadcast" menu on the left.
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Step 2. Select the "LINE" tab and click Add broadcast.

📣 You can send Facebook, Instagram, WhatsApp, or LINE broadcasts.

Step 3. Set up the target population, broadcast content, and send time.

⏰ You can also send the broadcast at the scheduled time ⏰

📌 Remarks

• As the content format and target audience vary across different broadcasting channels, you must set up each broadcast separately when creating a new one.
• If the livestream channel is different from the broadcast channel, you won’t be able to select "Commenting customers" as your target audience. For example, if you create an Instagram broadcast from a Facebook livestream, you won’t be able to choose "All customers who commented" or "Filter customers who commented" as the target audience.
• Currently, the following message types cannot be displayed at the same time in the Message Center conversation window:
  ⭢ Facebook Broadcast: Text + button, image, notification request.
  ⭢ Instagram Broadcast: Text + button.