Customer Management Level Up! Smart RFIM Grouping Enhanced for Greater Precision and Impact 🤩

Be ready for the upgraded Smart RFIM grouping! Gain clearer customer insights with the 9 refined segments and a brand-new comparison mode that visualizes segment growth. Elevate your customer management to the next level 🆙

🙋🏻‍♂️ Optimized segments & interface

Segment logic restructured with individual customer groups, along with recommended operational strategies 💗

The segment adjustments are as follows:

• Added "Inactive Top Shopper" segment
• Redefined "Top Shopper" as "Core Top Shopper"
• Redefined "Active Shopper", "Ready-to-Repurchase Shopper", and "Sleeping Shopper"
• Removed "Loyal Customers" segment

📈 New comparison mode

Select custom analysis ranges to calculate growth rates for key metrics. Thoroughly track segment growth trends and easily evaluate marketing performance!

✍️ New fields for report exporting

New and optimized report fields include Phone, Customer ID, LINE registration ID, and Facebook registration ID, allowing you to view complete data.

⚙️ Remarks

• After this upgrade, the "Loyal Customers" segment will no longer be updated. If you wish to customize it, please refer to: Create Customer Group - Smart RFIM Grouping.
• "Segment Analysis" is only available for stores with the "Shoplytics (Pro)" module.
• "Customer Group - Smart RFIM Grouping" is only available for stores with the "Re-engagement" module.