Heads Up! 🔔 Facebook Promotion/Order Notifications Subscription Steps Updated 🆕

📣 Due to updates in Facebook policies, the steps to subscribe to Facebook promotion/ order notifications have been adjusted!

Let's walk through the new steps using the example of "Customers subscribing to Facebook promotion notifications" 🏃

1. Customers click the "Subscribe" button next to Facebook in the Member Center, read the subscription notification pop-up, and then click Subscribe now.

2. Complete the following steps based on the login status and previous interactions:

• If customers are logged into Messenger: Click "Subscribe now" and a Messenger conversation with the store will be opened in a new tab.
• If customers are not logged into Messenger: Click "Subscribe now" and customers will be directed to the Messenger login page.

Once customers start a conversation in Messenger:

• If customers have not messaged the Page before: They must click the "Get started" button.
• If customers have previously messaged the Page: The conversation with the Page will appear, and no additional button click is needed.

3. Upon completion, close Messenger and return to the Member Center. The button will be automatically updated to "Subscribed" and a "Subscribed successfully" notification will appear.

📍 Find relevant FAQs here:

• Facebook Messenger Order Update Notification
• Edit Customer Information in Admin
• Member Page Introduction