Total Sessions for Total Success! Shoplytics's New Metric for Better Traffic Analysis 👩‍💻

Track your traffic with "Sessions" – Shoplytics is upgrading "Store Visits" to "Sessions," making it easier for merchants to monitor customer engagement!
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👀 What are Sessions?

A session is the duration in which a visitor interacts with your website, beginning when they enter and ending 30 minutes after the last interaction.​

For example: A customer spends 1 hour on your website and leaves; this counts as a session. After 3 hours, they return, and the new session begins.

✨ By excluding short bursts of repeated visits, sessions can better reflect the interaction and customer attraction of your store! ✨
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👀 Where to find sessions?

You can view "Total Sessions", "Total Sessions by Device Type", and related data on the following store pages:

1. SHOPLINE Admin > [Dashboard].
2. SHOPLINE Admin App > [Homepage].
3. Shoplytics > [Home] or [Customer Behavior] > [Traffic & Conversion Analysis].

​📣 Remarks

• The "Traffic & Conversion Analysis" page is only available to merchants using Shoplytics (Pro) & (Standard), and NOT available to merchants using Shoplytics (Lite). For any module upgrade requests, please contact the SHOPLINE Online Merchant Success Team.
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• In [Traffic & Conversion Analysis], the calculation of Total Sessions by Device Type began from 1 Apr 2024. There will be no data if you check on the report before 1 Apr 2024.
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• You can also refer to the following related FAQs:
  ​​Introduction | Shoplytics
  ​Home | Shoplytics
  ​Brand New Operation Dashboard
  ​Feature Introduction | SHOPLINE Admin App