A post-campaign review is the key to future success, and "Coupon Redemption/Usage Record" is THE tool to help you progress. Enjoy a clear data overview and report to make the best adjustments for future campaigns!
📍View coupon records
Go to SHOPLINE Admin > [Promotions & Reward] > [Promotions / Free Shipping / Bundle Promotions]. Find the campaign you want to view and click Redemption/Usage Record.
🧐 Data for reference
1. Overview: An overview of "Redemption times" and "Usage times" is displayed at the top of the page. You can easily track the usage status of your coupons.
2. Redemption Record: The "Redemption Record" tab lists the customers who have redeemed the coupon. You can also view the coupon code, redemption time, and redemption status here.
3. Usage Record: The "Usage Record" tab lists the orders completed using the coupon. You can also view the order number, date, and order status.
4. External Usage Record: The "External Usage Record" tab lists the coupon usage records from external systems or Smart OMO, including the usage date and coupon code.