Latest News from the SHOPLINE team
SmartPush
New Feature
e-Commerce

SmartPush "Lifecycle Model Diagram" Helps Drive Your User Engagement 🌟

Dalal avatar
Shared by Dalal • April 30, 2024

Retain loyal customers and attract new ones with SmartPush's "Lifecycle model diagram." Also, explore our updated segments and email designs for more! 👇🏻

📍 Customer lifecycle model diagram

Go to SmartPush Admin > [Contacts] > [Customer Lifecycle]. Customers are categorized into 7 stages based on behavior, values, and engagement:

  • Loyalists
  • High-Potential
  • Need Nurturing
  • Need Introduce
  • Silent Customers
  • Can't Lost
  • Lost Customers

You can now conduct personalized marketing for specific users! Check this article for details. ✨

✅ Boost precision with new filters!

Segment filter conditions added 3 metrics: Page visit, Product visit, Last visit time. Make your targeting better than ever!

✅ Customize the email footer text

Now, you can edit the "Address and subscription information" at the bottom of the email. Enhance user experience with a flexible message! 💬

❗️ Remarks

  • Data of the lifecycle model are updated on an hourly basis.
  • For compliance, you must ensure your emails contain an unsubscribe option.