Precise Remarketing with Customers' All-inclusive Social Account InfoπββοΈ
Shared by Fedrik
β’ April 25, 2024
Upgrade highlights:
- Enhanced social account sign-up, binding, and subscription process β When creating or binding a social account, the system will perform various checks on the customer's LINE ID, email, and phone number!
- Updated "Social information" sections in storefront and Admin.
π― Upgrade benefits
β Avoid multiple account creation from the same customer for better customer management.
β Clear overview of binding status between store customers and their social accounts.
β Precise social information for enhanced marketing and remarketing.
β
Improved Customer Details page in Admin
Go to [Customer Management] > [Customers], and you will see the following information about a customer:
-
Facebook/LINE registered account: Displays the Facebook / LINE info used to sign up as a member.
-
Subscription status: Displays the subscription status to receive Promotion and Order notifications.
-
Bound social accounts (Facebook, LINE, Instagram, WhatsApp): Displays the social accounts bound to the store customer from the Message Center.
π New filter conditions and report fields
-
Customer Group: Added two new filter conditions, "Facebook-registered ID" and "LINE-registered ID".
-
Customer/Customer Group report: Added two new fields, "Facebook-registered ID" and "LINE-registered ID".
π€ Optimized Member Page in the storefront
Customers can go to [Member Center] > [Profile] > [Subscription] to modify the subscription status for Promotion and Order notifications.
π Remarks
- When deleting the customer profile, the bound social accounts will also be disconnected.
- To streamline the checkout process, the original "Order Status Update" section on the checkout page will be moved to the "Order Confirmation" page. Customers can subscribe to notifications on this page.