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Social Commerce

【Important】Facebook's "Chat Plugin" will be Sunset on May 9.❗️

Dalal avatar
Shared by Dalal • April 22, 2024

On May 9, 2024, Facebook's Chat Plugin will no longer be available. If your store has been using this feature, don't worry! SHOPLINE has prepared a new customer interaction tool for you! 😎

📍 How will this affect your store?

SHOPLINE will simultaneously remove the "Customer negotiation plug-in" feature under [Channel Integration] > [Facebook] > [Online Store Application], as well as the Messenger chat window on the storefront.

🔧 Try out our exclusive feature!

If your store has purchased the "Social Commerce" plan, you can use the "Chat Widget" extension from SHOPLINE! Customers can interact with you in real-time through various social channels ✨

⛔️ Remarks

  • If you embed third-party chat plugins via Google Tag Manager, it may affect the functionality of the website, potentially causing slower page loading speeds.