Customize Your Keyboard Shortcut For Enhanced Efficiency 🤩

Shoutout to the "Keyboard Shortcut" feature in Message Center 🎉 Customize your keyboard shortcuts for "Sending a message" and "Creating a new line" based on your preferences. Replying to customer messages has never been more effortless!🧚

✅ Set up your "Keyboard Shortcut"

Step 1. In the SHOPLINE Admin, go to [Social Commerce] > [Message Center], and select [More Settings] > [General Settings].

Step 2. Select the "Keyboard Shortcut" tab to customize the shortcut keys for "Send a message" and "New line".

📍 Remarks

• You cannot assign the same shortcut to two actions. For example, if you have set "Enter" for sending a message, and try to set it again for creating a new line, the system will automatically switch the shortcut for sending a message to "Shift + Enter". (It will switch to the shortcut option with the highest order in the drop-down menu.)
• Keyboard shortcut settings are unique to each administrator and can be customized individually.