"Auto-reply to General Comment" Supports Multiple Reply Contents 🤩

The "Auto-reply to General Comments" feature for livestream and Post Sales is now enhanced!

❗️Supports random auto-replies from your pre-set contents❗️

Enhance variety in your responses and minimize the risk of Facebook warnings for repetitive content. 🎉

*Currently, this feature is only available for Facebook Page Live & Post Sales.

📣 Add multiple auto-replies

✅ Livestream

1. Go to [Social Commerce] > [SHOPLINE Live] and open the livestream setting.
2. Select [Smart Assistant] > [Auto-reply] and add an auto-reply.
3. Set up the trigger keywords and add multiple auto-reply contents.

✅ Post Sales

1. Go to [Social Commerce] > [Post Sales] and add a new sales event.
2. Select [Settings] > [Comments and Message Setting] and click "Auto-reply settings".
3. Set up the trigger keywords and add multiple auto-reply contents.

Assistive feature 💫

Also, don't forget to try out our new "AI Smart Content" feature to spark some ideas for your content writing!