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New Feature
e-Commerce

Retain Checkout Info for a Seamless Payment Reinitiation 🤩

Yin avatar
Shared by Yin • November 22, 2023

Now, customers can retain the information they input on the checkout page when reinitiating payment. 🛍 This simplifies the checkout process, leading to an improved user experience and higher conversion rates. 🎉

⏰ Applicable scenarios

The input information will be retained after redirecting from the following pages:

  • Failed payment page.
  • Expired payment page.
  • Third-party payment page after cancelling the transaction (excluding clicking the go back button in the browser).

✅ Fields where input info will be retained

  • Customer Info: Information input by the customer in all fields, including custom ones.
  • Remarks for Shop.
  • Delivery Detail: Recipient Name, Recipient Contact Number, Address, and Pick Up Store.
  • Payment Detail: The selected payment method.
  • Customer receipt settings.
  • Opt-in consent for shop updates, promotions, and marketing information.

📢 Notes

  • The customer needs to re-select the delivery date and time.
  • The customer needs to re-enter their credit card number if they choose to pay by credit card.