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Diversified Birthday Format for Customer Privacy & Profile Completion 📆

Doreen avatar
Shared by Doreen • October 02, 2023

To assist you in effectively collecting members' birthday details, SHOPLINE has introduced 3 birthday formats to encourage profile completion and increase customer engagement.

🔸 3 Birthday Formats 🔸

Go to Admin > [Settings] > [Customer Settings] > [Preset Fields] to adjust the birthday format of your online store, including:

  1. YYYY / MM / DD(e.g. 2000 / 01 / 01)
  2. YYYY / MM(e.g. 2000 / 01)
  3. MM / DD(e.g. 01 / 01)

*Notes:

  • The age limit is 13 by default. If you wish to adjust the "age limit," please enter a number in the box and update.
  • If you set the Birthday Format as MM / DD, Shoplytics will not be able to capture the age info of new customers.

🔸 Birthday Credits Issuance 🔸

In light of the varied birthday formats, we have also adjusted the birthday credit sending date.

Go to Admin > [Customer Management] > [Store Credits] > [Birthday Credits] to set the Birthday Credit sending date, including:

  1. Send on the birthday date
  2. Send on the 1st of birthday month