Introducing Review Reward Criteria: Set Word Count, Image, and Time Limits 😼

Say goodbye to low-effort reviews! You can now set specific word counts, image requirements, and time limits for customers to qualify for product review rewards. Before you begin, make sure to:

• Enable the "Product Review Reward" toggle.
• Select a reward type and validity period.
• Set up your reward qualifying criteria.

📍 Criteria 1. Word count requirement

Set a minimum word count for customers to qualify for the reward. If selected, enter a value between 1 and 2000.

📍 Criteria 2. Review time range limit

Set a time limit for customers to submit reviews to qualify for the reward. If you select "Within the specific days of order completion", please enter a value between 1 and 180. Day 1 starts the day after the order is marked as "Completed".

📍 Criteria 3. Image requirement

Require customers to include images to qualify for the reward. If you select "At least one image required", you must also enable the Publish/Upload Product Review Media toggle, or this setting will not take effect.

Remarks ⚠️

• This feature is only available for stores that own the CRM - Credits or the Rewards & Store Credits Loyalty Program (HK) module.
• The Product Review Reward applies to the entire order. Customers will receive the reward after completing reviews for all items, provided every review meets the reward criteria.

If you have any questions, please reach out to our Online Merchant Success Team for assistance.