POS Return Orders Now Excluded from "Order Count" in Customer List 📊

To provide more accurate customer purchase data, "POS return orders" will now be excluded from the "Order Count" in the customer list. This update allows you to track actual customer purchase behavior, making customer group creation and data analysis even more precise!

🔍 View Customer Order Counts

Go to SHOPLINE Admin > [Customer Management] > [Customers]. In the "Customer List" section, you can find the "Order Count" column to view the total number of orders for each customer.

After the update, the system will automatically exclude POS return orders regardless of their order status (including previously created orders). You can then review your updated order counts.

💡 Learn More

• POS exchange orders (with positive or negative amounts) will still be included in the customer order count.
• To learn more about filtering customers by purchase behavior, please refer to: Create Customer Group - General Filter.

Questions? Feel free to contact our Online Merchant Success Team. Thank you!