Latest News from the SHOPLINE team
New Feature
e-Commerce

Make Your Deals Pop with "Discount Percentage Labels" on Product Lists 🏷️

Fedrik avatar
Shared by Fedrik • March 31, 2026

Looking for ways to maximize the effectiveness of your promotions? Start highlighting your offers with the new "Discount Percentage Label".

With 3 different display formats and custom color settings, it helps you visually showcase deals on product lists to attract more customers and boost conversion rates 🙌


📣 Set up now

  1. Go to SHOPLINE Admin > [Settings] > [Product Settings].
  2. Enable: "Show 'discount percentage' next to product prices on the storefront product list".
  3. Select your preferred discount display format.
  4. Scroll to the bottom and click Update to save the changes.

🎨 Customize the label

  1. Go to SHOP Builder's Store Settings.
  2. Expand the "Product Promotion Label" menu.
  3. You can customize the background and text color.
  4. Click Publish to save changes.

🚨 Remarks

  • Adjustments to the store settings will affect all pages within the store, not just a specific page.
  • Some discount display formats are tailored specifically for Traditional Chinese. Please review carefully before selecting.

If you have any questions, please reach out to our Online Merchant Success Team for assistance!

新功能
網路開店

放大促購誘因!顯示「折扣百分比標籤」於商品列表頁 🏷️

Doreen avatar
Shared by Doreen • March 31, 2026

電商活動百百種,如何才能將優惠效益最大化?快為您的商品設計「折扣百分比標籤」,3 種折扣顯示方式 + 自訂標籤配色,輕鬆吸引顧客注意、提高行銷投資報酬率 🙌


📣 折扣百分比標籤

  1. 前往商店後台「設定 > 商品設定」
  2. 啟用「商品列表價格旁顯示折扣比例」
  3. 選擇折扣顯示方式
  4. 下拉至頁面底部點選「更新」儲存

🎨 自訂標籤配色

  1. 前往 SHOP Builder「店面級別設定」頁
  2. 下拉「商品促銷標籤」表單
  3. 自訂標籤背景與文字顏色
  4. 點選「發佈」儲存

🚨 注意事項

  • 暫不支援於商品列表頁展示個別規格AI 智慧商品推薦/優惠列表頁顯示商品折扣比例。
  • 折扣百分比標籤適用於下列商店版型:
    Ultra Chic
    Kingsman
    Varm
    Philia
    Sangria(暫不支援自訂標籤顏色)
    Bianco (暫不支援自訂標籤顏色)
  • 調整店面級別設定將影響整間商店的所有頁面,並非單一特定分頁。
  • 部分折扣顯示方式為繁體中文建議選項,使用此功能時請多加留意。

若您有任何問題,歡迎隨時諮詢線上顧問,謝謝!

e-Commerce
Optimization
Retail POS

POS Return Orders Now Excluded from "Order Count" in Customer List 📊

Rose avatar
Shared by Rose • March 30, 2026

To provide more accurate customer purchase data, "POS return orders" will now be excluded from the "Order Count" in the customer list. This update allows you to track actual customer purchase behavior, making customer group creation and data analysis even more precise!

🔍 View Customer Order Counts

Go to SHOPLINE Admin > [Customer Management] > [Customers]. In the "Customer List" section, you can find the "Order Count" column to view the total number of orders for each customer.

After the update, the system will automatically exclude POS return orders regardless of their order status (including previously created orders). You can then review your updated order counts.

💡 Learn More

  • POS exchange orders (with positive or negative amounts) will still be included in the customer order count.
  • To learn more about filtering customers by purchase behavior, please refer to: Create Customer Group - General Filter.

Questions? Feel free to contact our Online Merchant Success Team. Thank you!

網路開店
優化
零售 POS

顧客列表「訂單數」排除 POS 退貨單,數據呈現更精準 📊

Rose avatar
Shared by Rose • March 30, 2026

為提供您更準確的顧客消費數據,即日起顧客列表的「訂單數」將不再計入「POS 退貨單」,助您掌握真實的顧客消費狀況,建立顧客分群數據分析更精準!

🔍 查看顧客訂單數

前往 SHOPLINE 商店後台「顧客管理 > 顧客」,在「顧客列表」區塊找到「訂單數」欄位,可查看每位顧客消費的訂單總數量。

更新後,系統將自動排除所有訂單狀態的「POS 退貨單」(包含先前已成立的訂單),您可以重新核對更新後的訂單數量。

💡 補充資訊

  • 金額為正或為負的「 POS 換貨單」仍然會計入顧客訂單數。
  • 若您想了解如何以消費行為篩選特定顧客,請參考:顧客分群篩選條件

若您有任何問題,歡迎隨時諮詢線上顧問,謝謝!

New Feature
e-Commerce

Elevate Your Store Navigation! Build Stylish Layouts with "Advanced Menu" ✨

Rose avatar
Shared by Rose • March 24, 2026

SHOPLINE's new "Advanced Menu" feature is here! With versatile layouts and flexible multi-level settings, you can now create customized quick navigation. Build a more intuitive and eye-catching storefront experience in just a few clicks!

🎨 Step 1. Create or apply advanced menu

Go to SHOPLINE Admin > [Online Store Design] > [Menu Navigation], and click Create advanced menu. Once created, you can "Apply" or "Edit" the menu design.

🎨 Step 2. Select a layout in Menu Builder

Click Edit to enter the Menu Builder. You can choose from 4 advanced menu layouts based on your store's needs:

  • Expand hierarchically - Image with Text List
  • Expand all - Text-Only List
  • Expand all - Image with Text List
  • Expand all - Text-Only & Image with Text List

🎨 Step 3. Edit menu settings and save the design

Hover the cursor over an L1 menu to find the "Edit", "Add Submenu", and "Delete" icons. Click the "+" icon to add L2 and L3 submenus accordingly.

Ensure you save all the settings for each menu. Then, click Preview Page > Publish.

🚨 Remarks

  • Menu level limits: You can add up to 8 L1 menus, 12 L2 menus, and 10 L3 menus.
  • This feature is only supported for Ultra Chic, Kingsman, Varm, and Philia store themes. Each store can create up to one advanced menu.
  • If you enable "Display image on desktop/mobile" but do not upload any images, the system will display a default image.

Questions? Feel free to contact our Online Merchant Success Team. Thank you!

新功能
網路開店

網店導覽再升級!使用「進階目錄」打造質感圖文佈局 ✨

Rose avatar
Shared by Rose • March 24, 2026

SHOPLINE 全新「進階目錄」功能正式登場!透過多樣的目錄版型與細緻的分層設定,您可以自由組合商店專屬的快捷索引,一鍵打造更直覺、更吸睛的網店導覽!

🎨 步驟一:新增/套用進階目錄

前往商店後台「網店設計 > 網店目錄」,點選「新增進階目錄」。新增後,則可「套用」或「編輯」設計。

🎨 步驟二:於 Menu Builder 選擇佈局樣式

點選「編輯」進入 Menu Builder ,可依照網店需求選擇欲新增的進階目錄佈局樣式,共分為四種:

  • 逐層展開 - 圖文清單
  • 全層展開 - 純文字清單
  • 全層展開 - 圖文清單
  • 全層展開 - 純文字 + 圖文清單

🎨 步驟三:編輯各層目錄設定並儲存設計

將游標移至 L1 目錄元件上方,即可進行「編輯/新增子目錄/刪除」;點選「 + 」圖示可依序新增 L2 與 L3 子目錄。

確認所有樣式設定皆已「儲存」後,即可點選「預覽商店 > 發佈」。

🚨 注意事項

  • 目錄層級數量上限:L1 最多新增 8 個、L2 最多 新增 12 個、L3 最多新增 10 個。
  • 僅支援 Ultra Chic / Kingsman / Varm / Philia 商店版型,且每間商店最多新增 1 個進階目錄。
  • 若您有開啟「於桌機/手機顯示圖片」按鈕但未上傳圖片,系統將顯示預設圖片。

若您有任何問題,歡迎隨時諮詢線上顧問,謝謝!

Shopper App
新功能

Shopper App 支援觀看直播!「直播懸浮元件」正式亮相 ❤️‍🔥

Dalal avatar
Shared by Dalal • March 03, 2026

您在 SHOPLINE Live 新增的直播或重播影片,現在可以直接展示在 Shopper App,讓顧客用手機/平板輕鬆觀看!有效曝光直播商品,抓住每一次銷售機會 👏🏻

📺 SHOPLINE Live 設定步驟

1 .前往「社交電商 > SHOPLINE Live」新增直播。

2. 選擇「SHOPLINE」直播渠道,完成相關設定。

3. 開始直播後,點選「Shopper App 直播」按鈕,開啟「將直播展示在 Shopper App」功能 ✅

Screenshot 2025-11-20 at 4.38.03 PM.png

📱Shopper App 設定步驟

1. 前往「Shopper App 管理 > App 設計 > Simple 版型」,進入 App 頁面編輯器。

2. 點選左側元件庫的「直播懸浮元件」進行設定。

⚠️ 注意事項

  • Shopper App 平台版本須更新至 v1.16 及以上才可使用此功能。
  • 直播懸浮元件」及「懸浮元件」不可同時開啟。
  • 僅「SHOPLINE」直播渠道支援同步展示至 Shopper App。
Shopper App
New Feature

Shopper App Now Supports Live Streaming with the "Live Floating Action Button" ❤️‍🔥

Dalal avatar
Shared by Dalal • March 03, 2026

Your SHOPLINE livestreams and replays can now be displayed directly in the Shopper App, allowing customers to easily watch on their phones or tablets!

Showcase your products in real time and capture every sales opportunity 👏🏻

📺 SHOPLINE Live setup

1. Go to [Social Commerce] > [SHOPLINE Live] to create a livestream.

2. Select the "SHOPLINE" broadcast channel and complete the required setup.

3. Once the livestream starts, click Shopper App Live and enable the "Display the livestream on your Shopper App" toggle ✅

Screenshot 2025-12-02 at 5.04.59 PM.png

📱Shopper App setup

1. Go to [Shopper App Management] > [App Design] > [Simple Template] and click Set up to enter the app page editor.

2. Click Live Floating Action Button in the left panel to set up.

⚠️ Remarks

  • The Shopper App platform version must be updated to v1.16 or above to use this feature.
  • "Live Floating Action Button" and "Floating Action Button" cannot be enabled at the same time.
  • This feature is only available for the "SHOPLINE" broadcast channel.
網路開店
社群購物
SmartPush

SmartPush 優化禮包 🎁 收藏素材更靈活+送達能力分析登場

Vivi avatar
Shared by Vivi • March 02, 2026

SmartPush 更新亮點一次看!收藏素材靈活升級,全新推出送達能力的數據分析,助您提升行銷效率,讓設計更輕鬆、數據分析更完整 📮

🌼 收藏素材升級

解放編輯器的頁首、頁尾固定位置限制,所有區段皆能上下移動與收藏,「訂閱」區塊也支援收藏,設計更彈性!

➡️ 複習如何收藏素材

📊 送達能力分析

數據儀表板頁面新增送達能力區塊,即時觀測送達率、退訂率等關鍵指標,掌握寄信表現,維持良好域名信譽。
📣 僅支援使用「獨立域名」發送電子郵件的數據。

➡️ 查看送達能力細節

SmartPush
e-Commerce
Social Commerce

SmartPush Optimization Bundle 🎁 Universal Content & Email Deliverability Updates

Vivi avatar
Shared by Vivi • March 02, 2026

See what’s new in SmartPush! Enjoy more flexible "Universal Content" and brand-new email deliverability analytics. Design with ease and gain clear insights into delivery performance 📮

🌼 Universal Content

Break free from the limitations of fixed headers and footers. All sections can now be freely reordered and saved. The "Manage subscriptions" block also supports saving, giving you greater flexibility when designing emails.

➡️ Review Universal Content

📊 Email Deliverability Module

Now available in the Data Dashboard, helping you track key metrics such as delivery rate and unsubscribe rate. Gain better visibility into email performance while maintaining a healthy sending domain.

📣 Available only for emails sent via a Custom Brand Domain.

➡️ Understand Data Dashboard